Program 41 : ACD Setup
41-17 : ACD Login Mode Setup
Aspire Software Manual Programming 1285
41-17 : ACD Login Mode Setup
Description
Use Program 41-17 : ACD Login Mode Setup to dene the ACD login mode for each extension.
If the AIC Login Mode is enabled, set the AIC Login and AIC Logout service codes for the AIC
members in Program 11-13-08 and 11-13-09.
Input Data
Conditions
If set to ‘1’, note that a supervisor can not log in/out an AIC member as they are not normal ACD
agents.
Feature Cross Reference
Automatic Call Distribution (ACD)
Level: Aspire S Aspire M/L/XL
SA Not Available. Available.
Extension Number Up to 8 digits
Item No. Login Mode Default
01 0 = Normal Login Mode
1 = AIC Login Mode 0