Voice Response System (VRS)
Aspire Software Manual Features ◆637
➻40-10-01 : Voice Announcement Service Option - VAU Fixed Message
Enable (1) or disable (0) the system’s ability to play the fixed VRS messages (such as “You
have a message.”).
➻40-10-02 : Voice Announcement Service Option - General Message Number
Enter the number of the VRS message you want to use for the General Message (01-48). The
message you select should not be used as a VRS message.
➻40-10-03 : Voice Announcement Service Option - VRS No Answer Destination
When all VRS ports are busy, incoming DILs and DISA calls wait for the VRS No-Answer
Time (Program 40-10-04) and then ring the VRS No Answer Destination Ring Group.
➻40-10-04 : Voice Announcement Service Option - VRS No-Answer Time
If an extension has Personal Greeting enabled and all VRS ports are busy, a DIL or DISA call
to the extension will wait this interval for a VRS port to become free. If a VRS port is still not
available, the call will ring the VRS No Answer Destination set in Program 40-10-03.
➻40-10-05 : Voice Announcement Service Option - Park and Page Repeat Timer
If a Park and Page is not picked up within this interval, the Paging announcement repeats.
➻40-11-01 : Pre-Amble Message Assignment
For each trunk that should have the 900 Preamble option, enter the number of the VRS mes-
sage (1-48) that is your recorded preamble message. Enter 0 for no preamble.
Related Features
Transfer
Transferred calls on DISA, DID, DIL, ISDN trunks, or from the VRS can display the reason a
call is being transferred (Call Forward, Busy, No Answer, or DND).
Voice Mail
Park and Page and Personal Greeting can also be programmed in the VRS.
Operation
VRS MESSAGES
To record a VRS message:
1. Press idle CALL key.
OR
At a single line telephone, lift handset.
2. Dial 116.
3. Dial 7 (Record).
4. Dial the VRS message number you want to record (01-48).
5. When you hear, “Please start recording” followed by a beep, record your message.
Normally, your message cannot exceed 16 seconds. If you hear, “Recording finished,”
you have exceeded the allowed message length.
6. Press # to end recording
OR
Hang up to save the message.