Hold
Aspire Software Manual Features ◆353
Programming
➻11-12-30 : Service Code Setup (for Service Access) - Specified Trunk Answer
If required, redefine the service code used to answer a specific trunk which is either ringing or
on hold (default: 172).
➻11-12-33 : Service Code Setup (for Service Access) - Group Hold
If required, redefine the service code used to answer a specific trunk which is either ringing or
on hold (default: 832).
➻11-12-34 : Service Code Setup (for Service Access) - Answer for Group Hold
If required, redefine the service code used to answer a specific trunk which is either ringing or
on hold (default: 862).
➻14-01-16 : Basic Trunk Data Setup - Forced Release of Held Call
Enable (1) or disable (0) Forced Release of Held Call.
➻14-07-01 : Trunk Access Map Setup
Set up the Trunk Access Maps. This sets the access options for trunks on Hold.
➪Aspire S: Trunk Access Maps 1-8
➪Aspire: Trunk Access Maps 1-200
➻15-02-06 : Multi-Line Telephone Basic Data Setup - Hold Key Operating Mode
Set the function of the extension’s HOLD key: System (0), Exclusive (1), or Park (2) Hold.
➻15-02-07 : Multi-Line Telephone Basic Data Setup - Automatic Hold for CO Line
Determine whether an extension will use Automatic Hold for CO calls (0) or if the call should
disconnect (1).
➻15-06-01 : Trunk Access Map for Extensions
Assign Trunk Access Maps to extensions.
➪Aspire S: Trunk Access Maps 1-8
➪Aspire: Trunk Access Maps 1-200
➻15-07-01 : Programmable Function Keys
Assign a function key for Exclusive Hold (code 45). If an extension has its fixed Hold key
reassigned (in Program 15-02-06), assign a function key for System Hold (code 44).
➻16-02-01 : Department Group Assignment for Extensions
Assign extensions to Department Groups.
➪Aspire S: Department Groups 1-8
➪Aspire: Department Groups 1-64
➻20-06-01 : Class of Service for Extensions
Assign a Class Of Service (1-15) to an extension.
➻20-11-09 : Class of Service Options (Hold/Transfer Service) - Group Hold Initiate
In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to initiate
Group Hold (Service Code 832).
➻20-11-10 : Class of Service Options (Hold/Transfer Service) - Group Hold Answer
In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to pick up a
call placed on Group Hold (Service Code 862).
➻20-11-13 : Class of Service Options (Hold/Transfer Service) - Hold Recall to Operator
Enable (1) or disable (0) Hold Recall to Operator. If enabled, a call recalling an extension
longer than the Hold/Exclusive Hold Recall Callback Time will recall the operator (normally
300). If disabled, the call will continually recall the extension that placed it on Hold.
➻20-17-01 : Operator’s Extension
Assign an operator’s extension number if Hold Recall to Operator will be used.
➻24-01-01 : System Options for Hold - Hold Recall Time
Set the Hold Recall Time (0-64800 seconds). A call on Hold recalls the extension that placed
it on Hold after this interval.