Computer Telephony Integration (CTI) Applications
Aspire Software Manual Features ◆239
Computer Telephony Integration (CTI) Applications
Description
Computer Telephony Integration (CTI) applications automate your office with TAPI compatibility
and external PC control. CTI puts your telephone system on the cutting edge of modern office pro-
ductivity with:
Personal Computer Interface (PCI) / PC Dialing
Use a CTA or CTU Adapter installed in your keyset as a Personal Computer Interface. Install-
ing the TAPI software driver and TAPI compatible software in your personal computer will
allow your PC to operate your telephone. The TAPI software driver provides all TAPI Basic
Services and a host of TAPI Supplemental Services. See “TAPI Compatibility” for more.
Database Lookup
Provided through Caller ID and TAPI Compatible third-party software (such as ACT!), Data-
base Lookup displays your caller’s account information before their call is even answered.
Conditions
None
Default Setting
None
Programming
Refer to the Aspire Hardware Manual for details on connecting the CTA and CTU Adapters.
Related Features
TAPI Compatibility
See this feature for the details on TAPI services provided by the system and the TAPI driver.
Operation
None
Aspire S Aspire M/L/XL
• Available. • Available.