NEC 5 - page 35

Charts and Illustrations

Aspire Software Manual Features ◆17

Table 4: Service Codes by Feature

For this feature... Dial this Service Code...1When you are... Also see

Function Key...

1 Except where indicated, dial Service code form Intercom dial tone (e.g., press idle CALL key ﬁrst).

Abbreviated Dialing 853 + bin + number + HOLD

+ Name + HOLD to store Storing Common Abbreviated Dialing

numbers -

854 + bin + number + HOLD

+ Name + HOLD to store Storing Group Abbreviated Dialing

numbers -

#2 + bin Dialing a Common Abbreviated Dialing

number 27

#4 + bin Dialing a Group Abbreviated Dialing

number 28

#7 + bin Using Personal Abbreviated Dialing -

Account Codes * + Enter Account code + * Entering an Account Code -

Hookﬂash + ## + Enter

account code + Hookﬂash Entering an Account Code at an SLT -

Alarm 827 + 1 or 2 + time, or 827 +

1 or 2 + 9999 to cancel Checking, setting or canceling an alarm -

Alphanumeric Display 178 + 0-9 Selecting the language to be used on dis-

play keysets. -

Aspire Wireless 189 Transferring an Aspire Wireless call when

out of range -

Automatic Call

Distribution (ACD) *5 Logging out of or in to an ACD Group *10

155 Logging out of or in to an ACD Group

from an SLT

156 Activating Work Time from an SLT *17

157 Canceling Work Time from an SLT *17

158 Activating Rest Mode from an SLT *13

159 Canceling Rest Mode from an SLT *13

Hookﬂash + 160 ACD Recording for SLT -

167 Allowing ACD Agent to log into a group

168 Allowing ACD Agent to log out of a group

169 Allowing supervisor to change agent’s status

170 + ACD Group Changing your ACD Group assignment -

860 DID ACD Access Code -

Automatic Route

Selection or Trunk

Group Routing

9 Placing an call using Trunk Group

Routing or Automatic Route Selection *02