Program 41 : ACD Setup
41-05 : ACD Agent Work Schedules
1262 Programming Aspire Software Manual
Telephone Programming Instructions
To enter data for Program 41-05 (ACD Agent Work Schedules):
1. Enter the programming mode.
2. 41 05
3. Enter the number of the item you want to program.
4. Select the Time Pattern number to be programmed by pressing the FLASH or the VOLUME
or VOLUME keys.
5. Enter data for the item you selected + HOLD.
6. Enter data for the next item in the program.
OR
Press MSG once to enter a new item number.
OR
Press MSG until you’ve exited that series’s programming section.
41-05-01 Time Pttn 1
Mode1 Start_Time=00:00
back
select
41-05-nn Time Pttn n
nnnnn