Call Forwarding, Off-Premise
Aspire Software Manual Features ◆161
Call Forwarding, Off-Premise
Description
Off-Premise (OPX) Call Forwarding allows an extension user to forward their calls to an off-site
location. By enabling OPX Call Forwarding, the user can stay in touch by having the system for-
ward their calls while they are away from the office. The forwarding destination can be any phone
number the user enters, such as a car phone, home office, hotel or meeting room. Off-Premise Call
Forwarding can route the off-site phone number over a specific trunk or through a trunk group,
Automatic Route Selection or Trunk Group Routing.
Off-Premise Call Forwarding reroutes the following types of incoming calls:
●Ringing intercom calls from co-worker’s extensions
●Calls routed from the VRS or Voice Mail 1
●Direct Inward Lines 1
●DISA, DID and tie line calls to the forwarded extension 1
●Transferred calls 1
OPX Call Forwarding does not reroute Call Coverage keys, Multiple Directory Number keys, or
Ring Group calls (i.e., trunk ringing according to Ring Group assignments made in Programs 22-04
and 22-05). Ring Group calls may be forwarded off-premise using voice mail’s Call Routing, a dial
action table can be created to forward calls to an outside number or Abbreviated Dial number (enter
#2001PP with 001 being the # to which the call is forwarded) on timeout using UTRF.
Off-Premise Call Forward for Door Boxes
Off-Premise Call Forwarding allows Door Box callers to be transferred automatically to the pre-pro-
grammed external party. The destination telephone number is stored in the Common Abbreviated Dial
area. This feature may be used in case a co-worker is out of the office. All incoming calls for their exten-
sion will be automatically transferred to their external number (example: cell phone). Off-Premise Call
Forward for Door Boxes can be transferred to the external party through ISDN lines only.
Trunk-to-Trunk Off-Premise Call Forwarding
Use Trunk-to-Trunk Forwarding to automatically forward an incoming trunk call to an outside location.
The forwarding destination can be stored in an Abbreviated Dial bin. This feature can be used for trunks
which are defined as normal (0) or DID (3) in Program 22-02 : Incoming Call Trunk Setup.
Conditions
(A.) Call Forwarding Off-Premise requires either loop start trunks with disconnect supervision or
ground start trunks.
(B.) The trunk access code and the outside telephone number combined cannot exceed 24 digits.
(C.) Normally, the system does not allow the chaining of Call Forwards. For example, extension
316 forwards to 318, and 318 in turn forwards to 320. Calls to 316 route to 318. Calls to 318
route to 320. The system does allow a single chain, however, if the second extension in the
chain is forwarded off-premise (*46 + trunk access code + destination telephone number).
Aspire S Aspire M/L/XL
• Available.
• DSL sets can be used.
• Available.
• DSL sets can be used.
1. Off-Premise Call Forwarding can reroute an incoming trunk call only if the outgoing trunk selected has disconnect
supervision enabled (see Programming below).