Central Office Calls, Answering
208 ◆Features Aspire Software Manual
Central Office Calls, Answering
Description
The system provides flexible routing of incoming CO (trunks) calls to meet the exact site require-
ments. This lets trunk calls ring and be answered at any combination of system extensions. For
additional information on making trunk ring, refer to the Ring Group feature.
Delayed Ringing
Extensions in a Ring Group can have delayed ringing for trunks. If the trunk is not answered at its
original destination, it rings the DIL No Answer Ring Group (this ring group applies to DIL or non-
DIL trunks). This could help a secretary that covers calls for their boss. If the boss doesn’t answer
the call, it rings the secretary’s phone after a programmable interval.
Universal Answer
Universal Answer allows an employee to answer a call by going to any keyset and dialing a unique
Universal Answer code. The employee doesn’t have to know the trunk number or dial any other
codes to pick up the ringing trunk. You’ll normally set up Universal Answer along with Universal
Night Answer (see “Night Service”). When a Universal Night Answer call rings the External Pag-
ing, an employee can answer the call from the first available phone. You might also want to use
Universal Answer in a noisy warehouse or machine shop where the volume of normal telephone
ringing is not adequate. After hearing the ringing over the Paging, an employee can then easily pick
up the call from a shop phone. See “Night Service” for more on Universal Night Answer.
The Automatic Answer of Universal Answer Calls option (Program 20-10-07) determines whether
or not the extension has the Auto Answer feature for ringing calls. This option allows a user to sim-
ply lift the handset to answer a ringing call; they no longer need to dial the service code.
Display Reason for Transfer
When incoming DID, DISA, DIL or ISDN calls are transferred to another extension or ring group
due to a Call Forward or DND setting, the reason for the transfer can be displayed on the phone
receiving the transferred call. The extension user can then recognize why they are receiving the call.
This feature requires a display telephone in order to view the message.
Additional Trunk Ring Tones
Additional options have been added for the ring tone patters for an incoming call. Previously, in
Program 22-03 the system provided ring tone patterns 1-4. With software 1.02 and higher, Melody
1 - Melody 5 are now available as well.
Aspire S Aspire M/L/XL
• Available - 8 trunks.
• Additional trunk ring tones available.
•Defining CODEC Filter settings available.
• Sidetone Volume Setup available.
• Flexible Ringing by Caller ID requires software 4.93+.
• Available - 200 trunks.
• Additional trunk ring tones added with software 1.02+.
•Defining CODEC Filter settings available with software
1.04+.
• Sidetone Volume Setup added in 1.04+ software.
• Flexible Ringing by Caller ID requires software 4.93+.