Voice Mail
614 ◆Features Aspire Software Manual
Assign Trunks As Automated Attendant Trunks - Method 1
➻22-02-01 : Incoming Call Trunk Setup
Assign Service Type 4 to each trunk you want to ring into Voice Mail as a Direct Inward Line
(DIL).
➻22-07-01 : DIL Assignment
Assign the master/pilot number of the voice mail group from Program 11-07-01 as the DIL
destination. If all Voice Mail ports are in the same unique Extension (Department) Group (see
Program 16-02 above), the DIL will ring another Voice Mail port if its assigned port is busy.
Assign Trunks As Automated Attendant Trunks - Method 2
➻22-02-01 : Incoming Call Trunk Setup
Assign Service Type 0 to each trunk you want to ring into Voice Mail as a normal line.
➻22-04-01 : Incoming Extension Ring Group Assignment
Assign Ring Group 102 for an In-Skin/External Voice Mail, or 103 for a Central Voice Mail as
the destination.
For Either Method:
➻22-04-01 : Incoming Extension Ring Group Assignment
To enable Voice Mail Overflow, assign selected extensions to a Ring Group that will ring for
unanswered DILs to Voice Mail ports. In Program 22-06, enter 1 to enable overflow ringing.
➻22-08-01 : DIL/IRG No Answer Destination
For Voice Mail Overflow, enter the Ring Group that unanswered DILs to Voice Mail will ring
after the DIL Call Waiting time (Program 22-01-04).
➻24-02-03 : System Options for Transfer - Delayed Call Forwarding Time
Set the interval a transferred call waits at a forwarded extension before routing to the called
extension’s mailbox.
➻40-03-01 : Message Recording Setup - Voice Mail Recording Time
Set the amount of time the voice mail can record a message (1-10 minutes).
➻40-03-02 : Message Recording Setup - Guidance Message
Select a guidance message in case recording is not allowed (0=fixed, 1=answer message mailbox).
➻40-03-03 : Message Recording Setup - Response Message
Determine if a response message is automatically sent out when busy (0=disable, 1=enable).
➻40-07-01 : Voice Prompt Language Assignment for Voice Mail
Specify the language to be used for the voice mail (default=1, English). Although the system
allows this option to be changed in programming, the language will only change if the
DSPDB has the firmware which provides the newly selected language.
➻45-01-01 : Voice Mail Integration Options, Voice Mail Department Group Number
Assign which Extension (Department) Group number is to be assigned as the voice mail group
(non-networked system). An entry of ‘0’ means there is no voice mail installed. When using
Centralized Voice Mail with Aspire Mail or IntraMail, this program and Program 45-01-08 must
both be programmed with the same group number. Otherwise, the audio path may not connected
properly.
➪Aspire S: Department Groups 0, 1-8
➪Aspire: Department Groups 0, 1-64
➻45-01-02 : Voice Mail Integration Options, Voice Mail Master Name
Enter the Voice Mail master name up to 12 characters.
➻45-01-03 : Voice Mail Integration Options, Voice Mail Screening
Enable (1) or disable (0) the system’s ability to process the Call Screening commands (1 +
extension number) sent from the Voice Mail. You should normally enable this option to allow
for Voice Mail Call Screening. Disable this option if your system has been modified so that
extensions begin with the digit 1 (e.g., 101, 102, etc.). Also see the Flexible System Number-
ing feature.