Main
IP Line
Description, Installation and Maintenance
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Revision history
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Contents
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Personal Directory, Callers List, and Redial List . 253
Codecs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Installation and configuration summary . . . . . . . . 303
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IP Line 4.5 administration . . . . . . . . . . . . . . . . . . . . 531
IP Line administration using Element Manager . . 571
IP Line administration using OTM 2.2 . . . . . . . . . 635
Voice Gateway Media Card maintenance . . . . . . . 687
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List of procedures
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About this document
Subject
Structure
Applicable systems
Conventions
Related information
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Description
Features
Voice Gateway Media Cards
Interworking
Page 34 of 910 Description
LAN
Figure 1 System architecture
CS 1000
BCM
CS 1000M
LAN
Branch Media Gateway
Applicable systems
Unsupported products
System requirements
OTM 2.2 and Element Manager
System configurations
Meridian 1
CS 1000 systems
Software delivery
Required packages
IP Line package components lists
CS 1000 and Meridian 1 package components
Table 5 lists the IP Line 4.5 package components for CS 1000 and Meridian 1 systems.
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IP Line 4.5 Media Card 8-port card package components
Documentation
Voice Gateway Media Cards
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Capacity
Description Page 47 of 910
IP Line Description, Installation and Maintenance
Media Card controls, indicators, and connectors
Figure 2 shows the Media Card 32-port and 8-port card faceplate.
Figure 2 Media Card faceplate
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Page 50 of 910 Description
ITG-P 24-port card controls, indicators, and connectors
Figure 3 shows the ITG-P 24-port card faceplate components.
Figure 3 ITG-P 24-port card faceplate
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Functional description of the Voice Gateway Media Cards
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IP Phone registration
Virtual Terminal Manager
Interactions with IP Phones
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Signaling and messaging
Signaling protocols
ELAN TCP transport
Virtual superloops, virtual TNs, and physical TNs
Virtual TNs
Licenses
License limits
Zones
Administration
IP Line 4.5 application in OTM 2.2
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Command Line Interface
Overlays
Features
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Active Call Failover for IP Phones
CS 1000 Release 4.5 introduces the Active Call Failover (ACF) feature for IP Phones.
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Minimum requirements
ACF mode
ACF scenarios
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Firmware downloads
WLAN Handsets 2210/2211/2212
Operating parameters
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Installation and configuration
Configurable RUDP Timeout and Retries Count
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Overlay and command modifications
Status definitions
LD 32 STAT command
LD 80 TRAC command
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LD 117 STIP ACF command
LD 117 STIP ACF in Element Manager
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isetShow command
DSP peg counter for CS 1000E systems
Enhanced UNIStim Firmware Download for IP Phones
Operating parameters
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System view
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Download maximums
Immediate and delayed firmware downloads
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Maintenance Mode
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Table 20 lists the commands used for Maintenance Mode.
Call Server commands
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LTPS CLI commands
firmwareFileGet example
firmwareFilePut example
uftpAutoUpgradeTimeoutSet output example
isetFWShow output example
Note: Polycom 2033 refers to the IP Audio Conference Phone 2033. isetFWget output example
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IP Phone firmware management in Element Manager
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Ethernet Diagnostics in Element Manager
To access Ethernet Diagnostics in Element Manager, follow the steps in Procedure 3.
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Maintenance Mode commands in Element Manager
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Iset commands in Element Manager
Firmware download using UNIStim FTP
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CLI commands
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NAT Traversal feature
Echo Servers
Mapping
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NAT Mapping Keep Alive
Mute and Hold considerations
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NAT and VLANs
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NAT Traversal and Proactive Voice Quality Management
Configuring NAT Traversal in Element Manager
Configuring NAT Traversal in LD 117
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CLI commands
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Personal Directory, Callers List, and Redial List
IP Call Recording
Enhanced IP Call Recording
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Identifying the IP Phone
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Administration
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Example 2:
Example 3:
pbxLink connection failure detection
Displaying pbxLink information
LD 117 STAT SERV
pbxLink information
Application information
Table 29 lists the applications and describes the information provided by those applications.
Figure 43 on page 200 shows an example of LD 117 STAT SERV output.
Table 30 lists the descriptions for the fields in the STAT SERV response.
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IP Phone support
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Table 31 describes the IP Phone 2001.
Table 32 describes the IP Phone 2002.
Table 33 describes the IP Phone 2004.
Table 34 describes the IP Phone 2007.
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Table 35 describes the IP Audio Conference Phone 2033.
Table 36 lists the features of the WLAN Handsets 2210/2211/2212.
IP Phone Key Expansion Module
Corporate Directory
Element Manager support
BOOTP and CONFIG.INI
Call Statistics collection
Counting IP Phones
Table 37 describes these commands.
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IP Phone Zone Traffic Report 16
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Table 44 describes the interzone IP Phone Zone Traffic Report 16 output data.
The following is an example of the output from Traffic Report 16.
User-defined feature key labels
Private Zone configuration
Shared Zone
Private Zone
LD 117
Resource-sharing for Shared and Private Zones
Run-time configuration changes
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Network wide Virtual Office
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Branch Office and Media Gateway 1000B
802.1Q support
Configuration of 802.1Q on IP Phones
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Control of the IP Phones 802.1Q
802.1Q and the Voice Gateway Media Cards
Three-port switch support
Data Path Capture tool
IP Phone firmware
Minimum firmware version
Firmware download
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Meridian 1
CS 1000 systems
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Graceful Disable
Operation of the LTPS DISI
Feature operation of the Voice Gateway DISI
Hardware watchdog timer
Codecs
Set type checking and blocking
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Enhanced Redundancy for IP Line nodes
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Personal Directory, Callers List, and Redial List
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Virtual Office
Media Gateway 1000B
User key for Personal Directory, Callers List, and Redial List
Personal Directory
Callers List
Call log options
Table 51 summarizes the call log options.
Redial List
IP Phone Application Server configuration and administration
Configure the IP Phone Application Server and remote backup
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Table 52 provides a sample IP Phone Application Server configuration.
Configure IP Phone Application Server on a separate Signaling Server
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Alarms
IP Phone Application Server database maintenance
IP Phone Application Server database backup
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Full database recovery
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Selective database recovery for a single user
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Fault clearance
Call Server configuration
Password administration
Initial password
Password guessing protection
Forgotten password
User profile management
User profile management in Element Manager
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Codecs
Pre-defined codec table
Codec selection
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Codec configuration
Codec selection in OTM 2.2
Codec selection in Element Manager
Codec registration
Codec registration for IP Phones
Codec registration for DSPs
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Voice Gateway codec registration
Codec negotiation
Codec sorting
Page 298 of 910 Codecs
Codec selection
H.323s Master/Slave algorithm
Best Bandwidth Codec Selection algorithm
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Installation and configuration summary
Installation summary
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Voice Gateway Media Card installation summary sheet
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Installation and initial configuration of an IP Telephony node
Installation and configuration procedures
Equipment considerations
Required equipment
Optional equipment
Install the hardware components
Summary of installation steps
The following table summarizes the steps for installing each Voice Gateway
Identify the IPE card slots on a CS 1000M or Meridian 1
Installing and cabling the ITG-P 24-port line card
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Installing and cabling the Media Card 8-port and 32-port line cards
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Install the Media Card To install a Media Card, follow the steps in Procedure 16.
Installing the NTCW84JA ITG-specific I/O Panel filter connector for a Large System
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System I/O Panel
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Voice Gateway Media Card ELAN and TLAN network interfaces
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To install the NTMF94EA ELAN, TLAN, serial interface cable, complete the steps in Procedure 18.
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EMC Kit Deployment
Initial configuration of IP Line 4.5 data
Summary of procedures
Configure IP address for the system active ELNK Ethernet network interface (LD 117)
Configure VoIP bandwidth management zones (LD 117)
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Element Manager for Zone Configuration
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Configure physical TNs (LD 14)
Using Element Manager for Voice Gateway channels
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Configure virtual superloops for IP Phones
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Configure IP Phone features in LD 11
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Configure the IP Phone KEM
Configure the optional IP Phone KEM in LD 11.
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LD 11 Configure the IP Phone KEM. (Part 2 of 4)
LD 11 Configure the IP Phone KEM. (Part 3 of 4)
LD 11 Configure the IP Phone KEM. (Part 4 of 4)
IP Phone dedicated soft keys
Node election rules
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Configuration of IP Telephony nodes using Element Manager
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Upgrade the ITG-P 24-port line cards to IP Line 4.5
Configure IP Line 4.5 data using Element Manager
Internet Explorer browser configuration
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Launch Element Manager
Follow the steps in Procedure 25 to launch Element Manager.
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Summary of procedures
Manually add an IP Telephony node
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Configure SNMP trap destinations and community name string access
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Configure Voice Gateway Profile data
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Recommendation
Operation
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Configure Quality of Service
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ELAN subnet
Configure file server access
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Configure loss and level plan
Add card and configure the card properties of the
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Submit and transfer the node information
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Transfer node configuration from Element Manager to the Voice Gateway Media Cards
Configuring the Leader network interface IP address
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Transmit node properties
To transmit the node properties to the Leader, follow the steps in Procedure 37 on page 405.
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Configure the Follower cards
To configure a Follower card, follow the steps in Procedure 38.
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Upgrade the Voice Gateway Media Card software and IP Phone firmware
IP Phone firmware requirements
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Default location of firmware files
IP Phone firmware upgrade from a new
Determine Voice Gateway Media Card software version
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Determine the IP Phone firmware version
Download the current loadware and IP Phone firmware
Upload the loadware and firmware files to the file server
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Upgrade the Voice Gateway Media Card loadware
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Reboot the Voice Gateway Media Card
Follow the steps in Procedure 44 to reboot a Voice Gateway Media Card.
Re-enable the Voice Gateway Media Card
Follow the steps in Procedure 45 to re-enable the Voice Gateway Media Card(s).
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Upgrade the IP Phone firmware
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Upgrade the Voice Gateway Media Card firmware
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Import node configuration from an existing node
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Configuration of IP Telephony nodes using OTM 2.2
Configure IP Line data using OTM
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Launch OTM and the IP Line 4.5 application
To launch OTM and start the IP Line 4.5 application, follow the steps in Procedure 49.
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Add a site, system, and customer
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Manually add an IP Telephony node
Follow the steps in Procedure 51 to manually add an IP Telephony node.
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Configure the card properties of the Voice Gateway Media Card
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Configure DSP profile data
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Recommendation
Operation
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Configure SNMP traps and ELAN gateway routing table
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Configure node synchronization with the Call Server
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Configure security for SNMP access
Configure SNMP access and community name strings
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Configure SNMP trap destinations for an IP Telephony node
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Configure file server access
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Configure QoS
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Configure SNTP
Transmit node configuration from OTM 2.2 to the Voice Gateway Media Cards
Set the Leader 0 IP address
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Transmit node and card properties to Leader 0
To transmit the node and card properties to Leader 0, follow the steps in Procedure 62.
CAUTION
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Transmit card properties to all cards in the node
CAUTION
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Upgrade the Voice Gateway Media Card software and IP Phone firmware
IP Phone firmware installation and upgrade
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IP Phone firmware upgrade from a new
Verify card software and IP Phone firmware
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Upgrade options
Upgrade Voice Gateway Media Card software
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Upgrade the Voice Gateway Media Card software
Upgrade the IP Phone firmware
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Assemble and install an IP Phone
Change the default IPL> CLI Shell password
Configure the IP Phone Installer Passwords
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IP Line 4.5 administration
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IP Line feature administration
Corporate Directory
Private Zone configuration
Virtual Office
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e911
802.1Q
Password security
SNMP community name strings
IPL> CLI Shell user name and password
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Node password synchronization
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IP Phone Installer Password
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Default user name and password
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IP configuration commands
TLAN network interface configuration commands
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Display the number of DSPs
Display IP Telephony node properties
The IPInfoShow command displays information similar to the following:
Display Voice Gateway Media Card parameters
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The following is an example of the output on a Signaling Server:
Packet loss monitor
Transfer files using the CLI
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IP Line administration using Element Manager
Element Manager administration procedures
Turn off browser caching
IP Line Operational Measurement report scheduling and generation
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An example of a single hours OM report is as follows:
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View IP Line log files
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Backup and restore data
Backup
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Restore the backed up files
Update IP Telephony node properties
To update the node properties of a Voice Gateway Media Card, follow the steps in Procedure 76.
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Add a Voice Gateway Media Card to the node
To add a Voice Gateway Media Card to the node, follow the steps in Procedure 77.
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Delete a Follower Voice Gateway Media Card from the node
To delete a Voice Gateway Media Card from the node, follow the steps in Procedure 78.
CAUTION WITH ESDS DEVICES
Delete the Leader Voice Gateway Media Card from the node
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Change the IP addresses of an IP Telephony node in
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Restart a Voice Gateway Media Card
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Restart all the Voice Gateway Media Cards
Update other node properties
Telnet to a Voice Gateway Media Card using Virtual Terminal
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Check the Voice Gateway Channels
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Setting the IP Phone Installer Password
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IP Line administration using OTM 2.2
OTM administration procedures
Operational Measurement report scheduling and generation
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To open and view the OM Report file, follow the steps in Procedure 89.
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An example of a single hours OM report is as follows:
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Viewing the IP Line log files
Back up and restore OTM data
Update IP Telephony node properties using OTM
Add a Voice Gateway Media Card to the node
To add a Voice Gateway Media Card to the node, follow the steps in Procedure 93.
CAUTION
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Delete a Voice Gateway Media Card from the node
CAUTION
CAUTION WITH ESDS DEVICES
Delete the Leader Voice Gateway Media Card from the node
Change the IP addresses of an IP Telephony node in OTM
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Update Voice Gateway Media Card card properties
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Retrieve command
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Add an IP Telephony node in OTM by retrieving an existing node
Follow the steps in Procedure 102 to add an IP Telephony node by retrieving an existing node.
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IP Line CLI access using Telnet or local RS-232 maintenance port
Telnet to a Voice Gateway Media Card
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Faceplate maintenance display codes
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System error messages
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IP Line and IP Phone maintenance and diagnostics
LD 32
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LD 117
For more information on the ECNT commands, refer to Counting IP Phones on page 214
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TNs
Maintenance commands for the IP Phone
Table 86 contains the maintenance commands in LD 32 for the IP Phone.
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IP Line CLI commands
General purpose commands
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File transfer commands
Table 88 lists the file transfer commands.
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IP configuration commands
Table 89 lists the IP configuration IPL> commands.
Reset commands
Table 90 lists the Reset IPL> commands.
DSP commands
Table 91 lists the DSP IPL> commands applicable to the Voice Gateway
Table 92 lists the upgrade IPL> commands.
Upgrade commands
IPL> shell commands
Table 93 lists the command to change the IPL> shell password.
IP Phone Installer Password commands
Table 94 lists the IP Phone Installer Password commands.
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Voice Gateway commands
Data Path Capture Tool commands
Translation IP/DN commands
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Graceful TPS commands
The following Graceful TPS CLI commands are available at the IP Line shell.
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IP Phone Loss Plan (UK) commands
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Patch and Patching Tool commands
Table 101 lists the patch commands.
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Table 102 lists the Patching Tool commands.
General trace tool commands
IMPORTANT!
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Protocol trace tool commands for the Network Connection Service
IMPORTANT!
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Lamp Audit and Keep Alive functions
Maintenance audit
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Table 106 lists the Audit commands.
Voice Gateway Media Card self-tests
Troubleshoot a software load failure
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Warm reboot of the Voice Gateway Media Card
Test the Voice Gateway Media Card DSPs
Work with alarm and log files
Troubleshoot an IP Phone installation
Maintenance telephone
Upgrade Voice Gateway Media Card firmware
Upgrade the ITG-P 24-port card firmware
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Upgrade the Media Card firmware
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Replace the Media Cards CompactFlash
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Voice Gateway Media Card maintenance using Element Manager
Replace a Voice Gateway Media Card
Replace a Follower Voice Gateway Media Card
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Replace a Leader Voice Gateway Media Card
To replace a Leader Voice Gateway Media Card, follow the steps in Procedure 109.
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Verify Voice Gateway Media Card loadware and firmware
Add another Voice Gateway Media Card
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Access CLI commands from Element Manager
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Sample Output of Element Manager CLI commands
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+master tps
all tps
i
ifShow
IPInfoShow
ipstatShow
isetShow
itgCardShow
nodePasswordDisable
nodePasswordEnable
nodePasswordShow nodeTempPwdClear
pbxLinkShow
routeShow
rudpdShow
umsPolicyShow
Voice Gateway Media Card maintenance using Element Manager Page 797 of 910
IP Line Description, Installation and Maintenance
vgwShowAll
VGW Service is: Enabled
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Voice Gateway Media Card maintenance using OTM 2.2
Replace a Voice Gateway Media Card
Replace a Leader Voice Gateway Media Card
To replace a Leader Voice Gateway Media Card, follow the steps in Procedure 112.
CAUTION
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Replace a Follower Voice Gateway Media Card
Follow the steps in Procedure 113 to replace a Follower Voice Gateway
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Verify the Voice Gateway Media Card loadware and firmware
CAUTION
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Transmit card properties to the cards
CAUTION
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Access the IPL> CLI from OTM
Add a dummy node for retrieving and viewing IP Telephony node configuration
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Retrieve IP Line configuration from the IP Telephony node
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Convert IP Trunk Cards to Voice Gateway Media Cards
Before you begin
Convert the IP Trunk cards
Obtaining firmware files for the NTVQ01AA/NTVQ01BA Media Card
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Obtaining firmware files for the NTVQ01AB/NTVQ01BB Media Card
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Obtaining firmware files for the ITG-P 24-port card
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Add the converted cards to an IP Telephony node
Manually add converted Voice Gateway Media Cards to the existing IP Telephony node
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Import all converted Voice Gateway Media Cards into a new IP Telephony node
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Appendix A: NAT router requirements for NAT Traversal feature
Description
Requirements
Cone NAT
Time-out configuration
Hairpinning
Unidirectional packet flow
Firmware versions
Page 854 of 910 Appendix A: NAT router requirements for NAT Traversal feature
Natcheck output
A NAT router using CONE NAT will have output similar to the following.
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Appendix B: I/O, maintenance, and extender cable description
NTMF94EA I/O cable
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Connector pin assignments
Table 112 shows the I/O connector pin designations for the Voice Gateway Media Card.
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Prevent ground loops on connection to external customer LAN equipment
NTAG81CA maintenance cable description
The NTAG91CA maintenance cable pin description is outlined in Table 114.
NTAG81BA maintenance extender cable
DB-9 female
DB-9 male
Replace the NT8D81BA cable with the NT8D1AA cable and install the NTCW84JW special IPE filter
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Page 868 of 910 Appendix B: I/O, maintenance, and extender cable description
Figure 279 Backplane slot designations
Tools list
Remove the NT8D81BA cable
Follow the steps in Procedure 125 on page 869 to remove the NT8D81BA cable.
Segment 0 L15 L14 L13 L12 L11 L10 L9 L8 L7 L6 L5 L4 L3 L2 L1 L0
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Install the NTCW84JA filter and NT8D81AA cable
Follow the steps in Procedure 126 to install the NTCW84JA filter and NT8D81AA cable.
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Appendix C: RM356 Modem Router
RM356 Modem Router security features
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Install the RM356 Modem Router
Follow the steps in Procedure 127 to install the RM356 Modem Router.
Configure the RM356 Modem Router from the manager menu
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RM356 Modem Router manager menu description
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Appendix D: Product integrity
Reliability
Mean Time Between Failures (MTBF)
Voice Gateway Media Card power consumption
Environmental specifications
Temperature-related conditions
Electrical regulatory standards
Safety
Electro-Magnetic Containment
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Appendix E: Subnet Mask Conversion from CIDR to Dotted Decimal Format
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Appendix F: Download IP Line 4.5 files from Nortel web site
Download files from Nortel web site
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Index
Numerics
A
B
C
E
F
G
H
I
K
L
M
N
O
Q
R
S
T
U
V
W
Y
Z
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Nortel Communication Server 1000
IP Line
Description, Installation and Maintenance