Main
IP Line
Description, Installation and Maintenance
Page
Revision history
Page
Contents
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Personal Directory, Callers List, and Redial List . 253
Codecs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Installation and configuration summary . . . . . . . . 303
Page
IP Line 4.5 administration . . . . . . . . . . . . . . . . . . . . 531
IP Line administration using Element Manager . . 571
IP Line administration using OTM 2.2 . . . . . . . . . 635
Voice Gateway Media Card maintenance . . . . . . . 687
Page
Page
List of procedures
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
About this document
Subject
Structure
Applicable systems
Conventions
Related information
Page
Page
Description
Features
Voice Gateway Media Cards
Interworking
Page 34 of 910 Description
LAN
Figure 1 System architecture
CS 1000
BCM
CS 1000M
LAN
Branch Media Gateway
Applicable systems
Unsupported products
System requirements
OTM 2.2 and Element Manager
System configurations
Meridian 1
CS 1000 systems
Software delivery
Required packages
IP Line package components lists
CS 1000 and Meridian 1 package components
Table 5 lists the IP Line 4.5 package components for CS 1000 and Meridian 1 systems.
Page
IP Line 4.5 Media Card 8-port card package components
Documentation
Voice Gateway Media Cards
Page
Page
Capacity
Description Page 47 of 910
IP Line Description, Installation and Maintenance
Media Card controls, indicators, and connectors
Figure 2 shows the Media Card 32-port and 8-port card faceplate.
Figure 2 Media Card faceplate
Page
Page
Page 50 of 910 Description
ITG-P 24-port card controls, indicators, and connectors
Figure 3 shows the ITG-P 24-port card faceplate components.
Figure 3 ITG-P 24-port card faceplate
Page
Page
Page
Page
Functional description of the Voice Gateway Media Cards
Page
IP Phone registration
Virtual Terminal Manager
Interactions with IP Phones
Page
Signaling and messaging
Signaling protocols
ELAN TCP transport
Virtual superloops, virtual TNs, and physical TNs
Virtual TNs
Licenses
License limits
Zones
Administration
IP Line 4.5 application in OTM 2.2
Page
Command Line Interface
Overlays
Features
Page
Page
Page
Page
Page
Active Call Failover for IP Phones
CS 1000 Release 4.5 introduces the Active Call Failover (ACF) feature for IP Phones.
Page
Page
Minimum requirements
ACF mode
ACF scenarios
Page
Page
Page
Page
Page
Page
Firmware downloads
WLAN Handsets 2210/2211/2212
Operating parameters
Page
Page
Page
Page
Page
Page
Page
Page
Page
Installation and configuration
Configurable RUDP Timeout and Retries Count
Page
Overlay and command modifications
Status definitions
LD 32 STAT command
LD 80 TRAC command
Page
LD 117 STIP ACF command
LD 117 STIP ACF in Element Manager
Page
isetShow command
DSP peg counter for CS 1000E systems
Enhanced UNIStim Firmware Download for IP Phones
Operating parameters
Page
System view
Page
Page
Download maximums
Immediate and delayed firmware downloads
Page
Maintenance Mode
Page
Table 20 lists the commands used for Maintenance Mode.
Call Server commands
Page
Page
Page
Page
Page
Page
LTPS CLI commands
firmwareFileGet example
firmwareFilePut example
uftpAutoUpgradeTimeoutSet output example
isetFWShow output example
Note: Polycom 2033 refers to the IP Audio Conference Phone 2033. isetFWget output example
Page
Page
Page
IP Phone firmware management in Element Manager
Page
Page
Page
Page
Page
Page
Page
Ethernet Diagnostics in Element Manager
To access Ethernet Diagnostics in Element Manager, follow the steps in Procedure 3.
Page
Page
Page
Page
Page
Maintenance Mode commands in Element Manager
Page
Page
Iset commands in Element Manager
Firmware download using UNIStim FTP
Page
Page
CLI commands
Page
Page
Page
Page
Page
NAT Traversal feature
Echo Servers
Mapping
Page
Page
NAT Mapping Keep Alive
Mute and Hold considerations
Page
NAT and VLANs
Page
NAT Traversal and Proactive Voice Quality Management
Configuring NAT Traversal in Element Manager
Configuring NAT Traversal in LD 117
Page
Page
CLI commands
Page
Page
Page
Page
Page
Page
Page
Page
Page
Personal Directory, Callers List, and Redial List
IP Call Recording
Enhanced IP Call Recording
Page
Page
Identifying the IP Phone
Page
Administration
Page
Page
Page
Page
Page
Example 2:
Example 3:
pbxLink connection failure detection
Displaying pbxLink information
LD 117 STAT SERV
pbxLink information
Application information
Table 29 lists the applications and describes the information provided by those applications.
Figure 43 on page 200 shows an example of LD 117 STAT SERV output.
Table 30 lists the descriptions for the fields in the STAT SERV response.
Page
IP Phone support
Page
Table 31 describes the IP Phone 2001.
Table 32 describes the IP Phone 2002.
Table 33 describes the IP Phone 2004.
Table 34 describes the IP Phone 2007.
Page
Table 35 describes the IP Audio Conference Phone 2033.
Table 36 lists the features of the WLAN Handsets 2210/2211/2212.
IP Phone Key Expansion Module
Corporate Directory
Element Manager support
BOOTP and CONFIG.INI
Call Statistics collection
Counting IP Phones
Table 37 describes these commands.
Page
Page
Page
Page
IP Phone Zone Traffic Report 16
Page
Table 44 describes the interzone IP Phone Zone Traffic Report 16 output data.
The following is an example of the output from Traffic Report 16.
User-defined feature key labels
Private Zone configuration
Shared Zone
Private Zone
LD 117
Resource-sharing for Shared and Private Zones
Run-time configuration changes
Page
Network wide Virtual Office
Page
Page
Page
Branch Office and Media Gateway 1000B
802.1Q support
Configuration of 802.1Q on IP Phones
Page
Page
Control of the IP Phones 802.1Q
802.1Q and the Voice Gateway Media Cards
Three-port switch support
Data Path Capture tool
IP Phone firmware
Minimum firmware version
Firmware download
Page
Meridian 1
CS 1000 systems
Page
Graceful Disable
Operation of the LTPS DISI
Feature operation of the Voice Gateway DISI
Hardware watchdog timer
Codecs
Set type checking and blocking
Page
Enhanced Redundancy for IP Line nodes
Page
Personal Directory, Callers List, and Redial List
Page
Virtual Office
Media Gateway 1000B
User key for Personal Directory, Callers List, and Redial List
Personal Directory
Callers List
Call log options
Table 51 summarizes the call log options.
Redial List
IP Phone Application Server configuration and administration
Configure the IP Phone Application Server and remote backup
Page
Table 52 provides a sample IP Phone Application Server configuration.
Configure IP Phone Application Server on a separate Signaling Server
Page
Alarms
IP Phone Application Server database maintenance
IP Phone Application Server database backup
Page
Full database recovery
Page
Page
Selective database recovery for a single user
Page
Page
Page
Fault clearance
Call Server configuration
Password administration
Initial password
Password guessing protection
Forgotten password
User profile management
User profile management in Element Manager
Page
Page
Page
Page
Page
Page
Codecs
Pre-defined codec table
Codec selection
Page
Codec configuration
Codec selection in OTM 2.2
Codec selection in Element Manager
Codec registration
Codec registration for IP Phones
Codec registration for DSPs
Page
Voice Gateway codec registration
Codec negotiation
Codec sorting
Page 298 of 910 Codecs
Codec selection
H.323s Master/Slave algorithm
Best Bandwidth Codec Selection algorithm
Page
Installation and configuration summary
Installation summary
Page
Voice Gateway Media Card installation summary sheet
Page
Page
Installation and initial configuration of an IP Telephony node
Installation and configuration procedures
Equipment considerations
Required equipment
Optional equipment
Install the hardware components
Summary of installation steps
The following table summarizes the steps for installing each Voice Gateway
Identify the IPE card slots on a CS 1000M or Meridian 1
Installing and cabling the ITG-P 24-port line card
Page
Installing and cabling the Media Card 8-port and 32-port line cards
Page
Page
Page
Page
Page
Page
Install the Media Card To install a Media Card, follow the steps in Procedure 16.
Installing the NTCW84JA ITG-specific I/O Panel filter connector for a Large System
Page
System I/O Panel
Page
Voice Gateway Media Card ELAN and TLAN network interfaces
Page
Page
To install the NTMF94EA ELAN, TLAN, serial interface cable, complete the steps in Procedure 18.
Page
Page
EMC Kit Deployment
Initial configuration of IP Line 4.5 data
Summary of procedures
Configure IP address for the system active ELNK Ethernet network interface (LD 117)
Configure VoIP bandwidth management zones (LD 117)
Page
Element Manager for Zone Configuration
Page
Configure physical TNs (LD 14)
Using Element Manager for Voice Gateway channels
Page
Page
Page
Configure virtual superloops for IP Phones
Page
Page
Page
Configure IP Phone features in LD 11
Page
Configure the IP Phone KEM
Configure the optional IP Phone KEM in LD 11.
Page
LD 11 Configure the IP Phone KEM. (Part 2 of 4)
LD 11 Configure the IP Phone KEM. (Part 3 of 4)
LD 11 Configure the IP Phone KEM. (Part 4 of 4)
IP Phone dedicated soft keys
Node election rules
Page
Configuration of IP Telephony nodes using Element Manager
Page
Upgrade the ITG-P 24-port line cards to IP Line 4.5
Configure IP Line 4.5 data using Element Manager
Internet Explorer browser configuration
Page
Launch Element Manager
Follow the steps in Procedure 25 to launch Element Manager.
Page
Page
Summary of procedures
Manually add an IP Telephony node
Page
Page
Page
Page
Configure SNMP trap destinations and community name string access
Page
Page
Page
Configure Voice Gateway Profile data
Page
Recommendation
Operation
Page
Page
Page
Configure Quality of Service
Page
Page
Page
Page
Page
ELAN subnet
Configure file server access
Page
Configure loss and level plan
Add card and configure the card properties of the
Page
Page
Submit and transfer the node information
Page
Page
Transfer node configuration from Element Manager to the Voice Gateway Media Cards
Configuring the Leader network interface IP address
Page
Page
Transmit node properties
To transmit the node properties to the Leader, follow the steps in Procedure 37 on page 405.
Page
Page
Page
Page
Page
Configure the Follower cards
To configure a Follower card, follow the steps in Procedure 38.
Page
Page
Page
Upgrade the Voice Gateway Media Card software and IP Phone firmware
IP Phone firmware requirements
Page
Default location of firmware files
IP Phone firmware upgrade from a new
Determine Voice Gateway Media Card software version
Page
Page
Determine the IP Phone firmware version
Download the current loadware and IP Phone firmware
Upload the loadware and firmware files to the file server
Page
Upgrade the Voice Gateway Media Card loadware
Page
Page
Page
Page
Reboot the Voice Gateway Media Card
Follow the steps in Procedure 44 to reboot a Voice Gateway Media Card.
Re-enable the Voice Gateway Media Card
Follow the steps in Procedure 45 to re-enable the Voice Gateway Media Card(s).
Page
Page
Page
Upgrade the IP Phone firmware
Page
Page
Page
Page
Page
Page
Page
Page
Page
Upgrade the Voice Gateway Media Card firmware
Page
Import node configuration from an existing node
Page
Page
Page
Configuration of IP Telephony nodes using OTM 2.2
Configure IP Line data using OTM
Page
Launch OTM and the IP Line 4.5 application
To launch OTM and start the IP Line 4.5 application, follow the steps in Procedure 49.
Page
Add a site, system, and customer
Page
Page
Page
Page
Page
Manually add an IP Telephony node
Follow the steps in Procedure 51 to manually add an IP Telephony node.
Page
Page
Page
Page
Configure the card properties of the Voice Gateway Media Card
Page
Page
Configure DSP profile data
Page
Recommendation
Operation
Page
Configure SNMP traps and ELAN gateway routing table
Page
Page
Page
Configure node synchronization with the Call Server
Page
Page
Page
Page
Configure security for SNMP access
Configure SNMP access and community name strings
Page
Page
Configure SNMP trap destinations for an IP Telephony node
Page
Page
Configure file server access
Page
Configure QoS
Page
Configure SNTP
Transmit node configuration from OTM 2.2 to the Voice Gateway Media Cards
Set the Leader 0 IP address
Page
Transmit node and card properties to Leader 0
To transmit the node and card properties to Leader 0, follow the steps in Procedure 62.
CAUTION
Page
Transmit card properties to all cards in the node
CAUTION
Page
Page
Upgrade the Voice Gateway Media Card software and IP Phone firmware
IP Phone firmware installation and upgrade
Page
IP Phone firmware upgrade from a new
Verify card software and IP Phone firmware
Page
Page
Page
Upgrade options
Upgrade Voice Gateway Media Card software
Page
Page
Upgrade the Voice Gateway Media Card software
Upgrade the IP Phone firmware
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Assemble and install an IP Phone
Change the default IPL> CLI Shell password
Configure the IP Phone Installer Passwords
Page
IP Line 4.5 administration
Page
IP Line feature administration
Corporate Directory
Private Zone configuration
Virtual Office
Page
e911
802.1Q
Password security
SNMP community name strings
IPL> CLI Shell user name and password
Page
Node password synchronization
Page
IP Phone Installer Password
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Default user name and password
Page
IP configuration commands
TLAN network interface configuration commands
Page
Display the number of DSPs
Display IP Telephony node properties
The IPInfoShow command displays information similar to the following:
Display Voice Gateway Media Card parameters
Page
The following is an example of the output on a Signaling Server:
Packet loss monitor
Transfer files using the CLI
Page
Page
Page
IP Line administration using Element Manager
Element Manager administration procedures
Turn off browser caching
IP Line Operational Measurement report scheduling and generation
Page
Page
Page
Page
An example of a single hours OM report is as follows:
Page
Page
View IP Line log files
Page
Page
Page
Backup and restore data
Backup
Page
Page
Restore the backed up files
Update IP Telephony node properties
To update the node properties of a Voice Gateway Media Card, follow the steps in Procedure 76.
Page
Page
Add a Voice Gateway Media Card to the node
To add a Voice Gateway Media Card to the node, follow the steps in Procedure 77.
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Delete a Follower Voice Gateway Media Card from the node
To delete a Voice Gateway Media Card from the node, follow the steps in Procedure 78.
CAUTION WITH ESDS DEVICES
Delete the Leader Voice Gateway Media Card from the node
Page
Change the IP addresses of an IP Telephony node in
Page
Page
Page
Page
Page
Page
Page
Page
Page
Restart a Voice Gateway Media Card
Page
Page
Restart all the Voice Gateway Media Cards
Update other node properties
Telnet to a Voice Gateway Media Card using Virtual Terminal
Page
Page
Check the Voice Gateway Channels
Page
Page
Page
Setting the IP Phone Installer Password
Page
Page
Page
Page
Page
Page
Page
IP Line administration using OTM 2.2
OTM administration procedures
Operational Measurement report scheduling and generation
Page
Page
Page
Page
To open and view the OM Report file, follow the steps in Procedure 89.
Page
Page
Page
Page
An example of a single hours OM report is as follows:
Page
Page
Viewing the IP Line log files
Back up and restore OTM data
Update IP Telephony node properties using OTM
Add a Voice Gateway Media Card to the node
To add a Voice Gateway Media Card to the node, follow the steps in Procedure 93.
CAUTION
Page
Page
Page
Page
Page
Page
Delete a Voice Gateway Media Card from the node
CAUTION
CAUTION WITH ESDS DEVICES
Delete the Leader Voice Gateway Media Card from the node
Change the IP addresses of an IP Telephony node in OTM
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Update Voice Gateway Media Card card properties
Page
Page
Page
Page
Page
Retrieve command
Page
Add an IP Telephony node in OTM by retrieving an existing node
Follow the steps in Procedure 102 to add an IP Telephony node by retrieving an existing node.
Page
Page
IP Line CLI access using Telnet or local RS-232 maintenance port
Telnet to a Voice Gateway Media Card
Page
Page
Faceplate maintenance display codes
Page
Page
Page
Page
System error messages
Page
Page
Page
Page
Page
IP Line and IP Phone maintenance and diagnostics
LD 32
Page
Page
Page
LD 117
For more information on the ECNT commands, refer to Counting IP Phones on page 214
Page
Page
TNs
Maintenance commands for the IP Phone
Table 86 contains the maintenance commands in LD 32 for the IP Phone.
Page
IP Line CLI commands
General purpose commands
Page
Page
Page
File transfer commands
Table 88 lists the file transfer commands.
Page
Page
Page
IP configuration commands
Table 89 lists the IP configuration IPL> commands.
Reset commands
Table 90 lists the Reset IPL> commands.
DSP commands
Table 91 lists the DSP IPL> commands applicable to the Voice Gateway
Table 92 lists the upgrade IPL> commands.
Upgrade commands
IPL> shell commands
Table 93 lists the command to change the IPL> shell password.
IP Phone Installer Password commands
Table 94 lists the IP Phone Installer Password commands.
Page
Page
Voice Gateway commands
Data Path Capture Tool commands
Translation IP/DN commands
Page
Page
Page
Page
Page
Page
Page
Graceful TPS commands
The following Graceful TPS CLI commands are available at the IP Line shell.
Page
Page
IP Phone Loss Plan (UK) commands
Page
Patch and Patching Tool commands
Table 101 lists the patch commands.
Page
Page
Page
Table 102 lists the Patching Tool commands.
General trace tool commands
IMPORTANT!
Page
Protocol trace tool commands for the Network Connection Service
IMPORTANT!
Page
Lamp Audit and Keep Alive functions
Maintenance audit
Page
Page
Page
Page
Table 106 lists the Audit commands.
Voice Gateway Media Card self-tests
Troubleshoot a software load failure
Page
Warm reboot of the Voice Gateway Media Card
Test the Voice Gateway Media Card DSPs
Work with alarm and log files
Troubleshoot an IP Phone installation
Maintenance telephone
Upgrade Voice Gateway Media Card firmware
Upgrade the ITG-P 24-port card firmware
Page
Page
Upgrade the Media Card firmware
Page
Page
Replace the Media Cards CompactFlash
Page
Voice Gateway Media Card maintenance using Element Manager
Replace a Voice Gateway Media Card
Replace a Follower Voice Gateway Media Card
Page
Page
Replace a Leader Voice Gateway Media Card
To replace a Leader Voice Gateway Media Card, follow the steps in Procedure 109.
Page
Page
Verify Voice Gateway Media Card loadware and firmware
Add another Voice Gateway Media Card
Page
Page
Access CLI commands from Element Manager
Page
Page
Page
Page
Page
Page
Sample Output of Element Manager CLI commands
Page
+master tps
all tps
i
ifShow
IPInfoShow
ipstatShow
isetShow
itgCardShow
nodePasswordDisable
nodePasswordEnable
nodePasswordShow nodeTempPwdClear
pbxLinkShow
routeShow
rudpdShow
umsPolicyShow
Voice Gateway Media Card maintenance using Element Manager Page 797 of 910
IP Line Description, Installation and Maintenance
vgwShowAll
VGW Service is: Enabled
Page
Voice Gateway Media Card maintenance using OTM 2.2
Replace a Voice Gateway Media Card
Replace a Leader Voice Gateway Media Card
To replace a Leader Voice Gateway Media Card, follow the steps in Procedure 112.
CAUTION
Page
Replace a Follower Voice Gateway Media Card
Follow the steps in Procedure 113 to replace a Follower Voice Gateway
Page
Verify the Voice Gateway Media Card loadware and firmware
CAUTION
Page
Transmit card properties to the cards
CAUTION
Page
Access the IPL> CLI from OTM
Add a dummy node for retrieving and viewing IP Telephony node configuration
Page
Page
Page
Page
Page
Retrieve IP Line configuration from the IP Telephony node
Page
Convert IP Trunk Cards to Voice Gateway Media Cards
Before you begin
Convert the IP Trunk cards
Obtaining firmware files for the NTVQ01AA/NTVQ01BA Media Card
Page
Page
Page
Page
Page
Obtaining firmware files for the NTVQ01AB/NTVQ01BB Media Card
Page
Page
Page
Page
Page
Obtaining firmware files for the ITG-P 24-port card
Page
Page
Page
Page
Add the converted cards to an IP Telephony node
Manually add converted Voice Gateway Media Cards to the existing IP Telephony node
Page
Page
Page
Page
Import all converted Voice Gateway Media Cards into a new IP Telephony node
Page
Page
Page
Page
Page
Appendix A: NAT router requirements for NAT Traversal feature
Description
Requirements
Cone NAT
Time-out configuration
Hairpinning
Unidirectional packet flow
Firmware versions
Page 854 of 910 Appendix A: NAT router requirements for NAT Traversal feature
Natcheck output
A NAT router using CONE NAT will have output similar to the following.
Page
Page
Appendix B: I/O, maintenance, and extender cable description
NTMF94EA I/O cable
Page
Connector pin assignments
Table 112 shows the I/O connector pin designations for the Voice Gateway Media Card.
Page
Page
Prevent ground loops on connection to external customer LAN equipment
NTAG81CA maintenance cable description
The NTAG91CA maintenance cable pin description is outlined in Table 114.
NTAG81BA maintenance extender cable
DB-9 female
DB-9 male
Replace the NT8D81BA cable with the NT8D1AA cable and install the NTCW84JW special IPE filter
Page
Page 868 of 910 Appendix B: I/O, maintenance, and extender cable description
Figure 279 Backplane slot designations
Tools list
Remove the NT8D81BA cable
Follow the steps in Procedure 125 on page 869 to remove the NT8D81BA cable.
Segment 0 L15 L14 L13 L12 L11 L10 L9 L8 L7 L6 L5 L4 L3 L2 L1 L0
1
Install the NTCW84JA filter and NT8D81AA cable
Follow the steps in Procedure 126 to install the NTCW84JA filter and NT8D81AA cable.
Page
Appendix C: RM356 Modem Router
RM356 Modem Router security features
Page
Install the RM356 Modem Router
Follow the steps in Procedure 127 to install the RM356 Modem Router.
Configure the RM356 Modem Router from the manager menu
Page
Page
Page
Page
Page
Page
Page
RM356 Modem Router manager menu description
Page
Page
Page
Page
Page
Page
Page
Page
Page
Appendix D: Product integrity
Reliability
Mean Time Between Failures (MTBF)
Voice Gateway Media Card power consumption
Environmental specifications
Temperature-related conditions
Electrical regulatory standards
Safety
Electro-Magnetic Containment
Page
Page
Page
Appendix E: Subnet Mask Conversion from CIDR to Dotted Decimal Format
Page
Appendix F: Download IP Line 4.5 files from Nortel web site
Download files from Nortel web site
Page
Index
Numerics
A
B
C
E
F
G
H
I
K
L
M
N
O
Q
R
S
T
U
V
W
Y
Z
Page
Page
Nortel Communication Server 1000
IP Line
Description, Installation and Maintenance
