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IP Line administration using Element Manager Page 583 of 910

IP Line Description, Installation and Maintenance

Figure 181

Syslog file output example

End of Procedure

Contents

Main IP Line Description, Installation and Maintenance Page Revision history Page Contents Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Personal Directory, Callers List, and Redial List . 253 Codecs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Installation and configuration summary . . . . . . . . 303 Page IP Line 4.5 administration . . . . . . . . . . . . . . . . . . . . 531 IP Line administration using Element Manager . . 571 IP Line administration using OTM 2.2 . . . . . . . . . 635 Voice Gateway Media Card maintenance . . . . . . . 687 Page Page List of procedures Page Page Page Page Page Page Page Page Page Page Page About this document Subject Structure Applicable systems Conventions Related information Page Page Description Features Voice Gateway Media Cards Interworking Page 34 of 910 Description LAN Figure 1 System architecture CS 1000 BCM CS 1000M LAN Branch Media Gateway Applicable systems Unsupported products System requirements OTM 2.2 and Element Manager System configurations Meridian 1 CS 1000 systems Software delivery Required packages IP Line package components lists CS 1000 and Meridian 1 package components Table 5 lists the IP Line 4.5 package components for CS 1000 and Meridian 1 systems. Page IP Line 4.5 Media Card 8-port card package components Documentation Voice Gateway Media Cards Page Page Capacity Description Page 47 of 910 IP Line Description, Installation and Maintenance Media Card controls, indicators, and connectors Figure 2 shows the Media Card 32-port and 8-port card faceplate. Figure 2 Media Card faceplate Page Page Page 50 of 910 Description ITG-P 24-port card controls, indicators, and connectors Figure 3 shows the ITG-P 24-port card faceplate components. Figure 3 ITG-P 24-port card faceplate Page Page Page Page Functional description of the Voice Gateway Media Cards Page IP Phone registration Virtual Terminal Manager Interactions with IP Phones Page Signaling and messaging Signaling protocols ELAN TCP transport Virtual superloops, virtual TNs, and physical TNs Virtual TNs Licenses License limits Zones Administration IP Line 4.5 application in OTM 2.2 Page Command Line Interface Overlays Features Page Page Page Page Page Active Call Failover for IP Phones CS 1000 Release 4.5 introduces the Active Call Failover (ACF) feature for IP Phones. Page Page Minimum requirements ACF mode ACF scenarios Page Page Page Page Page Page Firmware downloads WLAN Handsets 2210/2211/2212 Operating parameters Page Page Page Page Page Page Page Page Page Installation and configuration Configurable RUDP Timeout and Retries Count Page Overlay and command modifications Status definitions LD 32 STAT command LD 80 TRAC command Page LD 117 STIP ACF command LD 117 STIP ACF in Element Manager Page isetShow command DSP peg counter for CS 1000E systems Enhanced UNIStim Firmware Download for IP Phones Operating parameters Page System view Page Page Download maximums Immediate and delayed firmware downloads Page Maintenance Mode Page Table 20 lists the commands used for Maintenance Mode. Call Server commands Page Page Page Page Page Page LTPS CLI commands firmwareFileGet example firmwareFilePut example uftpAutoUpgradeTimeoutSet output example isetFWShow output example Note: Polycom 2033 refers to the IP Audio Conference Phone 2033. isetFWget output example Page Page Page IP Phone firmware management in Element Manager Page Page Page Page Page Page Page Ethernet Diagnostics in Element Manager To access Ethernet Diagnostics in Element Manager, follow the steps in Procedure 3. Page Page Page Page Page Maintenance Mode commands in Element Manager Page Page Iset commands in Element Manager Firmware download using UNIStim FTP Page Page CLI commands Page Page Page Page Page NAT Traversal feature Echo Servers Mapping Page Page NAT Mapping Keep Alive Mute and Hold considerations Page NAT and VLANs Page NAT Traversal and Proactive Voice Quality Management Configuring NAT Traversal in Element Manager Configuring NAT Traversal in LD 117 Page Page CLI commands Page Page Page Page Page Page Page Page Page Personal Directory, Callers List, and Redial List IP Call Recording Enhanced IP Call Recording Page Page Identifying the IP Phone Page Administration Page Page Page Page Page Example 2: Example 3: pbxLink connection failure detection Displaying pbxLink information LD 117 STAT SERV pbxLink information Application information Table 29 lists the applications and describes the information provided by those applications. Figure 43 on page 200 shows an example of LD 117 STAT SERV output. Table 30 lists the descriptions for the fields in the STAT SERV response. Page IP Phone support Page Table 31 describes the IP Phone 2001. Table 32 describes the IP Phone 2002. Table 33 describes the IP Phone 2004. Table 34 describes the IP Phone 2007. Page Table 35 describes the IP Audio Conference Phone 2033. Table 36 lists the features of the WLAN Handsets 2210/2211/2212. IP Phone Key Expansion Module Corporate Directory Element Manager support BOOTP and CONFIG.INI Call Statistics collection Counting IP Phones Table 37 describes these commands. Page Page Page Page IP Phone Zone Traffic Report 16 Page Table 44 describes the interzone IP Phone Zone Traffic Report 16 output data. The following is an example of the output from Traffic Report 16. User-defined feature key labels Private Zone configuration Shared Zone Private Zone LD 117 Resource-sharing for Shared and Private Zones Run-time configuration changes Page Network wide Virtual Office Page Page Page Branch Office and Media Gateway 1000B 802.1Q support Configuration of 802.1Q on IP Phones Page Page Control of the IP Phones 802.1Q 802.1Q and the Voice Gateway Media Cards Three-port switch support Data Path Capture tool IP Phone firmware Minimum firmware version Firmware download Page Meridian 1 CS 1000 systems Page Graceful Disable Operation of the LTPS DISI Feature operation of the Voice Gateway DISI Hardware watchdog timer Codecs Set type checking and blocking Page Enhanced Redundancy for IP Line nodes Page Personal Directory, Callers List, and Redial List Page Virtual Office Media Gateway 1000B User key for Personal Directory, Callers List, and Redial List Personal Directory Callers List Call log options Table 51 summarizes the call log options. Redial List IP Phone Application Server configuration and administration Configure the IP Phone Application Server and remote backup Page Table 52 provides a sample IP Phone Application Server configuration. Configure IP Phone Application Server on a separate Signaling Server Page Alarms IP Phone Application Server database maintenance IP Phone Application Server database backup Page Full database recovery Page Page Selective database recovery for a single user Page Page Page Fault clearance Call Server configuration Password administration Initial password Password guessing protection Forgotten password User profile management User profile management in Element Manager Page Page Page Page Page Page Codecs Pre-defined codec table Codec selection Page Codec configuration Codec selection in OTM 2.2 Codec selection in Element Manager Codec registration Codec registration for IP Phones Codec registration for DSPs Page Voice Gateway codec registration Codec negotiation Codec sorting Page 298 of 910 Codecs Codec selection H.323s Master/Slave algorithm Best Bandwidth Codec Selection algorithm Page Installation and configuration summary Installation summary Page Voice Gateway Media Card installation summary sheet Page Page Installation and initial configuration of an IP Telephony node Installation and configuration procedures Equipment considerations Required equipment Optional equipment Install the hardware components Summary of installation steps The following table summarizes the steps for installing each Voice Gateway Identify the IPE card slots on a CS 1000M or Meridian 1 Installing and cabling the ITG-P 24-port line card Page Installing and cabling the Media Card 8-port and 32-port line cards Page Page Page Page Page Page Install the Media Card To install a Media Card, follow the steps in Procedure 16. Installing the NTCW84JA ITG-specific I/O Panel filter connector for a Large System Page System I/O Panel Page Voice Gateway Media Card ELAN and TLAN network interfaces Page Page To install the NTMF94EA ELAN, TLAN, serial interface cable, complete the steps in Procedure 18. Page Page EMC Kit Deployment Initial configuration of IP Line 4.5 data Summary of procedures Configure IP address for the system active ELNK Ethernet network interface (LD 117) Configure VoIP bandwidth management zones (LD 117) Page Element Manager for Zone Configuration Page Configure physical TNs (LD 14) Using Element Manager for Voice Gateway channels Page Page Page Configure virtual superloops for IP Phones Page Page Page Configure IP Phone features in LD 11 Page Configure the IP Phone KEM Configure the optional IP Phone KEM in LD 11. Page LD 11 Configure the IP Phone KEM. (Part 2 of 4) LD 11 Configure the IP Phone KEM. (Part 3 of 4) LD 11 Configure the IP Phone KEM. (Part 4 of 4) IP Phone dedicated soft keys Node election rules Page Configuration of IP Telephony nodes using Element Manager Page Upgrade the ITG-P 24-port line cards to IP Line 4.5 Configure IP Line 4.5 data using Element Manager Internet Explorer browser configuration Page Launch Element Manager Follow the steps in Procedure 25 to launch Element Manager. Page Page Summary of procedures Manually add an IP Telephony node Page Page Page Page Configure SNMP trap destinations and community name string access Page Page Page Configure Voice Gateway Profile data Page Recommendation Operation Page Page Page Configure Quality of Service Page Page Page Page Page ELAN subnet Configure file server access Page Configure loss and level plan Add card and configure the card properties of the Page Page Submit and transfer the node information Page Page Transfer node configuration from Element Manager to the Voice Gateway Media Cards Configuring the Leader network interface IP address Page Page Transmit node properties To transmit the node properties to the Leader, follow the steps in Procedure 37 on page 405. Page Page Page Page Page Configure the Follower cards To configure a Follower card, follow the steps in Procedure 38. Page Page Page Upgrade the Voice Gateway Media Card software and IP Phone firmware IP Phone firmware requirements Page Default location of firmware files IP Phone firmware upgrade from a new Determine Voice Gateway Media Card software version Page Page Determine the IP Phone firmware version Download the current loadware and IP Phone firmware Upload the loadware and firmware files to the file server Page Upgrade the Voice Gateway Media Card loadware Page Page Page Page Reboot the Voice Gateway Media Card Follow the steps in Procedure 44 to reboot a Voice Gateway Media Card. Re-enable the Voice Gateway Media Card Follow the steps in Procedure 45 to re-enable the Voice Gateway Media Card(s). Page Page Page Upgrade the IP Phone firmware Page Page Page Page Page Page Page Page Page Upgrade the Voice Gateway Media Card firmware Page Import node configuration from an existing node Page Page Page Configuration of IP Telephony nodes using OTM 2.2 Configure IP Line data using OTM Page Launch OTM and the IP Line 4.5 application To launch OTM and start the IP Line 4.5 application, follow the steps in Procedure 49. Page Add a site, system, and customer Page Page Page Page Page Manually add an IP Telephony node Follow the steps in Procedure 51 to manually add an IP Telephony node. Page Page Page Page Configure the card properties of the Voice Gateway Media Card Page Page Configure DSP profile data Page Recommendation Operation Page Configure SNMP traps and ELAN gateway routing table Page Page Page Configure node synchronization with the Call Server Page Page Page Page Configure security for SNMP access Configure SNMP access and community name strings Page Page Configure SNMP trap destinations for an IP Telephony node Page Page Configure file server access Page Configure QoS Page Configure SNTP Transmit node configuration from OTM 2.2 to the Voice Gateway Media Cards Set the Leader 0 IP address Page Transmit node and card properties to Leader 0 To transmit the node and card properties to Leader 0, follow the steps in Procedure 62. CAUTION Page Transmit card properties to all cards in the node CAUTION Page Page Upgrade the Voice Gateway Media Card software and IP Phone firmware IP Phone firmware installation and upgrade Page IP Phone firmware upgrade from a new Verify card software and IP Phone firmware Page Page Page Upgrade options Upgrade Voice Gateway Media Card software Page Page Upgrade the Voice Gateway Media Card software Upgrade the IP Phone firmware Page Page Page Page Page Page Page Page Page Page Page Page Assemble and install an IP Phone Change the default IPL> CLI Shell password Configure the IP Phone Installer Passwords Page IP Line 4.5 administration Page IP Line feature administration Corporate Directory Private Zone configuration Virtual Office Page e911 802.1Q Password security SNMP community name strings IPL> CLI Shell user name and password Page Node password synchronization Page IP Phone Installer Password Page Page Page Page Page Page Page Page Page Page Page Page Page Default user name and password Page IP configuration commands TLAN network interface configuration commands Page Display the number of DSPs Display IP Telephony node properties The IPInfoShow command displays information similar to the following: Display Voice Gateway Media Card parameters Page The following is an example of the output on a Signaling Server: Packet loss monitor Transfer files using the CLI Page Page Page IP Line administration using Element Manager Element Manager administration procedures Turn off browser caching IP Line Operational Measurement report scheduling and generation Page Page Page Page An example of a single hours OM report is as follows: Page Page View IP Line log files Page Page Page Backup and restore data Backup Page Page Restore the backed up files Update IP Telephony node properties To update the node properties of a Voice Gateway Media Card, follow the steps in Procedure 76. Page Page Add a Voice Gateway Media Card to the node To add a Voice Gateway Media Card to the node, follow the steps in Procedure 77. Page Page Page Page Page Page Page Page Page Page Delete a Follower Voice Gateway Media Card from the node To delete a Voice Gateway Media Card from the node, follow the steps in Procedure 78. CAUTION WITH ESDS DEVICES Delete the Leader Voice Gateway Media Card from the node Page Change the IP addresses of an IP Telephony node in Page Page Page Page Page Page Page Page Page Restart a Voice Gateway Media Card Page Page Restart all the Voice Gateway Media Cards Update other node properties Telnet to a Voice Gateway Media Card using Virtual Terminal Page Page Check the Voice Gateway Channels Page Page Page Setting the IP Phone Installer Password Page Page Page Page Page Page Page IP Line administration using OTM 2.2 OTM administration procedures Operational Measurement report scheduling and generation Page Page Page Page To open and view the OM Report file, follow the steps in Procedure 89. Page Page Page Page An example of a single hours OM report is as follows: Page Page Viewing the IP Line log files Back up and restore OTM data Update IP Telephony node properties using OTM Add a Voice Gateway Media Card to the node To add a Voice Gateway Media Card to the node, follow the steps in Procedure 93. CAUTION Page Page Page Page Page Page Delete a Voice Gateway Media Card from the node CAUTION CAUTION WITH ESDS DEVICES Delete the Leader Voice Gateway Media Card from the node Change the IP addresses of an IP Telephony node in OTM Page Page Page Page Page Page Page Page Page Page Page Update Voice Gateway Media Card card properties Page Page Page Page Page Retrieve command Page Add an IP Telephony node in OTM by retrieving an existing node Follow the steps in Procedure 102 to add an IP Telephony node by retrieving an existing node. Page Page IP Line CLI access using Telnet or local RS-232 maintenance port Telnet to a Voice Gateway Media Card Page Page Faceplate maintenance display codes Page Page Page Page System error messages Page Page Page Page Page IP Line and IP Phone maintenance and diagnostics LD 32 Page Page Page LD 117 For more information on the ECNT commands, refer to Counting IP Phones on page 214 Page Page TNs Maintenance commands for the IP Phone Table 86 contains the maintenance commands in LD 32 for the IP Phone. Page IP Line CLI commands General purpose commands Page Page Page File transfer commands Table 88 lists the file transfer commands. Page Page Page IP configuration commands Table 89 lists the IP configuration IPL> commands. Reset commands Table 90 lists the Reset IPL> commands. DSP commands Table 91 lists the DSP IPL> commands applicable to the Voice Gateway Table 92 lists the upgrade IPL> commands. Upgrade commands IPL> shell commands Table 93 lists the command to change the IPL> shell password. IP Phone Installer Password commands Table 94 lists the IP Phone Installer Password commands. Page Page Voice Gateway commands Data Path Capture Tool commands Translation IP/DN commands Page Page Page Page Page Page Page Graceful TPS commands The following Graceful TPS CLI commands are available at the IP Line shell. Page Page IP Phone Loss Plan (UK) commands Page Patch and Patching Tool commands Table 101 lists the patch commands. Page Page Page Table 102 lists the Patching Tool commands. General trace tool commands IMPORTANT! Page Protocol trace tool commands for the Network Connection Service IMPORTANT! Page Lamp Audit and Keep Alive functions Maintenance audit Page Page Page Page Table 106 lists the Audit commands. Voice Gateway Media Card self-tests Troubleshoot a software load failure Page Warm reboot of the Voice Gateway Media Card Test the Voice Gateway Media Card DSPs Work with alarm and log files Troubleshoot an IP Phone installation Maintenance telephone Upgrade Voice Gateway Media Card firmware Upgrade the ITG-P 24-port card firmware Page Page Upgrade the Media Card firmware Page Page Replace the Media Cards CompactFlash Page Voice Gateway Media Card maintenance using Element Manager Replace a Voice Gateway Media Card Replace a Follower Voice Gateway Media Card Page Page Replace a Leader Voice Gateway Media Card To replace a Leader Voice Gateway Media Card, follow the steps in Procedure 109. Page Page Verify Voice Gateway Media Card loadware and firmware Add another Voice Gateway Media Card Page Page Access CLI commands from Element Manager Page Page Page Page Page Page Sample Output of Element Manager CLI commands Page +master tps all tps i ifShow IPInfoShow ipstatShow isetShow itgCardShow nodePasswordDisable nodePasswordEnable nodePasswordShow nodeTempPwdClear pbxLinkShow routeShow rudpdShow umsPolicyShow Voice Gateway Media Card maintenance using Element Manager Page 797 of 910 IP Line Description, Installation and Maintenance vgwShowAll VGW Service is: Enabled Page Voice Gateway Media Card maintenance using OTM 2.2 Replace a Voice Gateway Media Card Replace a Leader Voice Gateway Media Card To replace a Leader Voice Gateway Media Card, follow the steps in Procedure 112. CAUTION Page Replace a Follower Voice Gateway Media Card Follow the steps in Procedure 113 to replace a Follower Voice Gateway Page Verify the Voice Gateway Media Card loadware and firmware CAUTION Page Transmit card properties to the cards CAUTION Page Access the IPL> CLI from OTM Add a dummy node for retrieving and viewing IP Telephony node configuration Page Page Page Page Page Retrieve IP Line configuration from the IP Telephony node Page Convert IP Trunk Cards to Voice Gateway Media Cards Before you begin Convert the IP Trunk cards Obtaining firmware files for the NTVQ01AA/NTVQ01BA Media Card Page Page Page Page Page Obtaining firmware files for the NTVQ01AB/NTVQ01BB Media Card Page Page Page Page Page Obtaining firmware files for the ITG-P 24-port card Page Page Page Page Add the converted cards to an IP Telephony node Manually add converted Voice Gateway Media Cards to the existing IP Telephony node Page Page Page Page Import all converted Voice Gateway Media Cards into a new IP Telephony node Page Page Page Page Page Appendix A: NAT router requirements for NAT Traversal feature Description Requirements Cone NAT Time-out configuration Hairpinning Unidirectional packet flow Firmware versions Page 854 of 910 Appendix A: NAT router requirements for NAT Traversal feature Natcheck output A NAT router using CONE NAT will have output similar to the following. Page Page Appendix B: I/O, maintenance, and extender cable description NTMF94EA I/O cable Page Connector pin assignments Table 112 shows the I/O connector pin designations for the Voice Gateway Media Card. Page Page Prevent ground loops on connection to external customer LAN equipment NTAG81CA maintenance cable description The NTAG91CA maintenance cable pin description is outlined in Table 114. NTAG81BA maintenance extender cable DB-9 female DB-9 male Replace the NT8D81BA cable with the NT8D1AA cable and install the NTCW84JW special IPE filter Page Page 868 of 910 Appendix B: I/O, maintenance, and extender cable description Figure 279 Backplane slot designations Tools list Remove the NT8D81BA cable Follow the steps in Procedure 125 on page 869 to remove the NT8D81BA cable. Segment 0 L15 L14 L13 L12 L11 L10 L9 L8 L7 L6 L5 L4 L3 L2 L1 L0 1 Install the NTCW84JA filter and NT8D81AA cable Follow the steps in Procedure 126 to install the NTCW84JA filter and NT8D81AA cable. Page Appendix C: RM356 Modem Router RM356 Modem Router security features Page Install the RM356 Modem Router Follow the steps in Procedure 127 to install the RM356 Modem Router. Configure the RM356 Modem Router from the manager menu Page Page Page Page Page Page Page RM356 Modem Router manager menu description Page Page Page Page Page Page Page Page Page Appendix D: Product integrity Reliability Mean Time Between Failures (MTBF) Voice Gateway Media Card power consumption Environmental specifications Temperature-related conditions Electrical regulatory standards Safety Electro-Magnetic Containment Page Page Page Appendix E: Subnet Mask Conversion from CIDR to Dotted Decimal Format Page Appendix F: Download IP Line 4.5 files from Nortel web site Download files from Nortel web site Page Index Numerics A B C E F G H I K L M N O Q R S T U V W Y Z Page Page Nortel Communication Server 1000 IP Line Description, Installation and Maintenance