IP Line 4.5 administration Page 537 of 910
IP Line Description, Installation and Maintenance
Configuration
The Emergency Services Access (ESA) feature must be configured on all
nodes participating in Virtual Office logins. No other special configuration is
required.
For more information, refer to Emergency Services Access: Description and
Administration (553-3001-313).

802.1Q

The 802.1Q support for IP Phones is configured and controlled using the
telephone’s user interface or DHCP. The DHCP approach eliminates the
requirement to manually set the VLAN ID as part of the installation. The
configuration is composed of two items: setting the “p” bits and setting the
VLAN ID.
5The LTPS restarts the 911 call, thus reaching the correct PSAP.
Note: The extra processing adds 5 seconds to the call setup time.
6After the emergency call ends, the IP Phone remains registered to the Home
LTPS as a normal telephone, in case the PSAP makes a call back to the
originator of the emergency call.
After the IP Phone is redirected to its Home Site, it is not allowed to initiate a new
operation for five minutes. This prevents the user from accidentally dialing the
emergency DN and hanging up. In this case, the emergency response personnel
might call back to confirm the accidental call (and thus confirm that there is no
emergency). If the IP Phone were allowed to immediately resume a Virtual Office
login to another site, it could not receive the call back.
If the local TN has another IP Phone Virtual Office logged into it when it comes
back, the non-emergency IP Phone is pre-empted.
Note: If this occurs, ESAxxx messages are generated on the system TTY.
Table 75
e911 process
Step Description