Nortel Networks 1000 Identifying the IP Phone

Features Page 187 of 910
IP Line Description, Installation and Maintenance
Hold key
When the Hold key is pressed, a Stop Recording Request message is sent
from the Call Server, and the duplicate media stream is closed. A new audio
stream is opened for the other active call. When the hold is released, a new
Start Recording Request is sent from the Call Server to the IP Phone and
recording begins again.
Transfer key
After the Transfer key is pressed and the transfer accepted, the current audio
stream is closed. A new audio stream for the new call is opened, followed by
a Start Recording Request message. If the IP Phone that accepted the
transferred call does not have call recording enabled, the transferred call is not
recorded.
Call Forward
When a call is forwarded, the audio stream is opened for the destination IP
Phone. If the destination IP Phone does not have call recording enabled, the
forwarded call is not recorded.
Conference call
In a conference call, each IP Phone opens a media stream. The IP Phone’s
duplicate media stream to the CR is maintained as long as that IP Phone is part
of the conference.
Note: Agent Observe injects a tone which interferes with the Recording
Warning tone.
Identifying the IP Phone
IP Call Recording requires the unique identification of each IP Phone to be
recorded.
In an Multiple Appearance Directory Number (MADN) configuration, the
Call Server enables the association of two MADN keys on a particular TN.
There is a maximum of two associated (AST) keys per TN.