Personal Directory, Callers List, and Redial List Page 279 of 910
IP Line Description, Installation and Maintenance
Note: If a user is locked out from using their SCPW to access their
Personal Directory, Callers List, and Redial List, then the user is also
blocked from accessing their Virtual Office login, since VO uses the
same SCPW. Conversely, a user who is locked out from the VO login is
also locked out from accessing their Personal Directory, Callers List, and
Redial List.

Forgotten password

If the user forgets his or her IP Phone password, the administrator can reset
the retry counter and change the user’s password in Element Manager. Once
the administrator changes the password, the lock is released automatically.

User profile management

The User Profile screen(s) in Element Manager are used to perform all
administer-related maintenance functions for a user. These functions include:
• erasing databases for a user
• viewing a user profile
• resetting the password
Once a user profile is selected, a user identification number (ESN+DN) must
be entered to retrieve a user profile from the datbase.When a user profile has
been retrieved from the database, an administrator can perform the following
functions:
• move/copy the following to another user:
— user profile
— Personal Directory
—Callers List
—Redial List
• delete Personal Directory
• delete Callers List
• delete Redial List