Main              
IP Line
Description, Installation and Maintenance            
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              Revision history
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              Contents
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31              
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  69
              Personal Directory, Callers List, and Redial List  . 253
Codecs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287                
Installation and configuration summary  . . . . . . . . 303
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              IP Line 4.5 administration . . . . . . . . . . . . . . . . . . . . 531
IP Line administration using Element Manager  . . 571              
IP Line administration using OTM 2.2   . . . . . . . . .  635
Voice Gateway Media Card maintenance . . . . . . .  687            
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              List of procedures
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              About this document
Subject                
Structure 
              Applicable systems
              Conventions
              Related information
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              Description
              Features
Voice Gateway Media Cards              
Interworking
Page 34 of 910  Description              
LAN
Figure 1 System architecture                 
CS 1000
 BCM                
CS 1000M
              LAN
Branch Media Gateway              
Applicable systems
Unsupported products                
System requirements
OTM 2.2 and Element Manager              
System configurations
              Meridian 1
CS 1000 systems              
Software delivery
              Required packages
              IP Line package components lists
CS 1000 and Meridian 1 package components                
Table 5 lists the IP Line 4.5 package components for CS 1000 and Meridian 1  systems.  
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              IP Line 4.5 Media Card 8-port card  package components
Documentation              
Voice Gateway Media Cards
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              Capacity
 Description  Page 47 of 910                
IP Line Description, Installation and Maintenance
              Media Card controls, indicators, and connectors
Figure 2 shows the Media Card 32-port and 8-port card faceplate.                 
Figure 2 Media Card faceplate 
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Page 50 of 910  Description              
ITG-P 24-port card controls, indicators, and connectors
Figure 3 shows the ITG-P 24-port card faceplate components.                 
Figure 3 ITG-P 24-port card faceplate 
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              Functional description of the Voice Gateway Media Cards
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              IP Phone registration
              Virtual Terminal Manager
Interactions with IP Phones            
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              Signaling and messaging
Signaling protocols              
ELAN TCP transport
              Virtual superloops, virtual TNs, and physical TNs
              Virtual TNs
              Licenses
License limits              
Zones
              Administration
IP Line 4.5 application in OTM 2.2            
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              Command Line Interface
Overlays              
Features
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              Active Call Failover for IP Phones
CS 1000 Release 4.5 introduces the Active Call Failover (ACF) feature for IP  Phones.            
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              Minimum requirements
ACF mode              
ACF scenarios
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              Firmware downloads
WLAN Handsets 2210/2211/2212              
Operating parameters
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              Installation and configuration
Configurable RUDP Timeout and Retries Count            
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              Overlay and command modifications
Status definitions              
LD 32 STAT command
              LD 80 TRAC command
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              LD 117 STIP ACF command
              LD 117 STIP ACF in Element Manager
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              isetShow command
              DSP peg counter for CS 1000E systems
              Enhanced UNIStim Firmware Download for IP Phones
              Operating parameters
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              System view
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              Download maximums
Immediate and delayed firmware downloads            
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              Maintenance Mode
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              Table 20 lists the commands used for Maintenance Mode.
              Call Server commands
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              LTPS CLI commands
              firmwareFileGet example
firmwareFilePut example              
uftpAutoUpgradeTimeoutSet output example
isetFWShow output example                
Note: Polycom 2033 refers to the IP Audio Conference Phone 2033. isetFWget output example
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              IP Phone firmware management in Element Manager
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              Ethernet Diagnostics in Element Manager
To access Ethernet Diagnostics in Element Manager, follow the steps in  Procedure 3.             
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              Maintenance Mode commands in Element Manager
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              Iset commands in Element Manager
              Firmware download using UNIStim FTP
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              CLI commands
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              NAT Traversal feature
              Echo Servers
Mapping            
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              NAT Mapping Keep Alive
              Mute and Hold considerations
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              NAT and VLANs
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              NAT Traversal and Proactive Voice Quality Management
Configuring NAT Traversal in Element Manager              
Configuring NAT Traversal in LD 117
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              CLI commands
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              Personal Directory, Callers List, and Redial List
              IP Call Recording
              Enhanced IP Call Recording
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              Identifying the IP Phone
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              Administration
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              Example 2:
Example 3:              
pbxLink connection failure detection
Displaying pbxLink information              
LD 117 STAT SERV
              pbxLink information
Application information              
Table 29 lists the applications and describes the information provided by  those applications.
Figure 43 on page 200 shows an example of LD 117 STAT SERV output.              
Table 30 lists the descriptions for the fields in the STAT SERV response.
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              IP Phone support
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              Table 31 describes the IP Phone 2001.  
              Table 32 describes the IP Phone 2002.
              Table 33 describes the IP Phone 2004.
              Table 34 describes the IP Phone 2007.
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              Table 35 describes the IP Audio Conference Phone 2033.
              Table 36 lists the features of the WLAN Handsets 2210/2211/2212.
IP Phone Key Expansion Module              
Corporate Directory
              Element Manager support
              BOOTP and CONFIG.INI
              Call Statistics collection
Counting IP Phones              
Table 37 describes these commands.
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              IP Phone Zone Traffic Report 16
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              Table 44 describes the interzone IP Phone Zone Traffic Report 16 output  data.
              The following is an example of the output from Traffic Report 16.
              User-defined feature key labels
              Private Zone configuration
              Shared Zone
Private Zone              
LD 117
              Resource-sharing for Shared and Private Zones
              Run-time configuration changes
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              Network wide Virtual Office
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              Branch Office and Media Gateway 1000B
              802.1Q support
Configuration of 802.1Q on IP Phones             
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              Control of the IP Phones 802.1Q
802.1Q and the Voice Gateway Media Cards                
Three-port switch support
              Data Path Capture tool
IP Phone firmware                
Minimum firmware version
Firmware download            
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              Meridian 1
              CS 1000 systems
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              Graceful Disable
              Operation of the LTPS DISI
              Feature operation of the Voice Gateway DISI
              Hardware watchdog timer
              Codecs
Set type checking and blocking            
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              Enhanced Redundancy for IP Line nodes
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              Personal Directory, Callers List, and  Redial List
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              Virtual Office
              Media Gateway 1000B
User key for Personal Directory, Callers List, and Redial List              
Personal Directory
Callers List              
Call log options
              Table 51 summarizes the call log options.
              Redial List
IP Phone Application Server configuration and  administration              
Configure the IP Phone Application Server and remote  backup
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              Table 52 provides a sample IP Phone Application Server configuration.
              Configure IP Phone Application Server on a separate  Signaling Server
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              Alarms
              IP Phone Application Server database maintenance
IP Phone Application Server database backup            
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              Full database recovery
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              Selective database recovery for a single user
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Fault clearance              
Call Server configuration
              Password administration
Initial password              
Password guessing protection
Forgotten password              
User profile management
              User profile management in Element Manager
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              Codecs
              Pre-defined codec table
Codec selection            
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              Codec configuration
Codec selection in OTM 2.2              
Codec selection in Element Manager
              Codec registration
Codec registration for IP Phones              
Codec registration for DSPs
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              Voice Gateway codec registration
              Codec negotiation
              Codec sorting
              Page 298 of 910  Codecs
              Codec selection
              H.323s Master/Slave algorithm
              Best Bandwidth Codec Selection algorithm
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              Installation and configuration summary
              Installation summary
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              Voice Gateway Media Card installation summary sheet
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              Installation and initial configuration of an IP Telephony node
              Installation and configuration procedures
              Equipment considerations
Required equipment                
Optional equipment
              Install the hardware components
              Summary of installation steps
The following table summarizes the steps for installing each Voice Gateway               
Identify the IPE card slots on a CS 1000M or Meridian 1
              Installing and cabling the ITG-P 24-port line card
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              Installing and cabling the Media Card  8-port and 32-port line cards
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              Install the Media Card To install a Media Card, follow the steps in Procedure 16.
              Installing the NTCW84JA ITG-specific I/O Panel filter  connector for a Large System
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              System I/O Panel
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              Voice Gateway Media Card ELAN and TLAN network  interfaces 
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              To install the NTMF94EA ELAN, TLAN, serial interface cable, complete the  steps in Procedure 18.
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              EMC Kit Deployment
              Initial configuration of IP Line 4.5 data
Summary of procedures              
Configure IP address for the system active  ELNK Ethernet network interface (LD 117)
              Configure VoIP bandwidth management zones (LD 117)
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              Element Manager for Zone Configuration
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              Configure physical TNs (LD 14)
              Using Element Manager for Voice Gateway channels
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              Configure virtual superloops for IP Phones 
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              Configure IP Phone features in LD 11
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              Configure the IP Phone KEM
Configure the optional IP Phone KEM in LD 11.            
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              LD 11  Configure the IP Phone KEM. (Part 2 of 4)
              LD 11  Configure the IP Phone KEM. (Part 3 of 4)
              LD 11  Configure the IP Phone KEM. (Part 4 of 4)
              IP Phone dedicated soft keys
              Node election rules
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              Configuration of IP Telephony nodes  using Element Manager
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Upgrade the ITG-P 24-port line cards to IP Line 4.5              
Configure IP Line 4.5 data using Element Manager
              Internet Explorer browser configuration
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              Launch Element Manager
Follow the steps in Procedure 25 to launch Element Manager.            
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              Summary of procedures
              Manually add an IP Telephony node
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              Configure SNMP trap destinations and community name  string access 
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              Configure Voice Gateway Profile data 
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              Recommendation
Operation            
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              Configure Quality of Service
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              ELAN  subnet 
              Configure file server access
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              Configure loss and level plan
              Add card and configure the card properties of the
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              Submit and transfer the node information
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              Transfer node configuration from Element Manager  to the Voice Gateway Media Cards 
              Configuring the Leader network interface IP address
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              Transmit node properties
To transmit the node properties to the Leader, follow the steps in  Procedure 37 on page 405.            
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              Configure the Follower cards
To configure a Follower card, follow the steps in Procedure 38.            
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              Upgrade the Voice Gateway Media Card software and IP Phone firmware
              IP Phone firmware requirements
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              Default location of firmware files
              IP Phone firmware upgrade from a new 
              Determine Voice Gateway Media Card software version
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              Determine the IP Phone firmware version
              Download the current loadware and IP Phone firmware
              Upload the loadware and firmware files to the file server
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              Upgrade the Voice Gateway Media Card loadware
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              Reboot the Voice Gateway Media Card
Follow the steps in Procedure 44 to reboot a Voice Gateway Media Card.              
Re-enable the Voice Gateway Media Card
Follow the steps in Procedure 45 to re-enable the Voice Gateway Media  Card(s).            
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              Upgrade the IP Phone firmware
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              Upgrade the Voice Gateway Media Card firmware
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              Import node configuration from an existing node
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              Configuration of IP Telephony nodes  using OTM 2.2
              Configure IP Line data using OTM
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              Launch OTM and the IP Line 4.5 application
To launch OTM and start the IP Line 4.5 application, follow the steps in  Procedure 49.            
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              Add a site, system, and customer
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              Manually add an IP Telephony node
Follow the steps in Procedure 51 to manually add an IP Telephony node.            
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              Configure the card properties of the Voice Gateway Media Card
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              Configure DSP profile data 
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              Recommendation
Operation            
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              Configure SNMP traps and ELAN gateway routing table
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              Configure node synchronization with the Call Server 
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              Configure security for SNMP access
Configure SNMP access and community name strings            
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              Configure SNMP trap destinations for an IP Telephony node
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              Configure file server access
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              Configure QoS 
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              Configure SNTP
              Transmit node configuration from OTM 2.2  to the Voice Gateway Media Cards 
              Set the Leader 0 IP address
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              Transmit node and card properties to Leader 0
To transmit the node and card properties to Leader 0, follow the steps in  Procedure 62.                
CAUTION 
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              Transmit card properties to all cards in the node
CAUTION             
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              Upgrade the Voice Gateway Media Card software and IP Phone firmware
IP Phone firmware installation and upgrade            
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              IP Phone firmware upgrade from a new 
              Verify card software and IP Phone firmware
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              Upgrade options
              Upgrade Voice Gateway Media Card software
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              Upgrade the Voice Gateway Media Card software
              Upgrade the IP Phone firmware
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              Assemble and install an IP Phone
Change the default IPL> CLI Shell password                
Configure the IP Phone Installer Passwords
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              IP Line 4.5 administration
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              IP Line feature administration
Corporate Directory              
Private Zone configuration
Virtual Office            
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              e911
              802.1Q
              Password security
SNMP community name strings              
IPL> CLI Shell user name and password
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              Node password synchronization
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              IP Phone Installer Password
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              Default user name and password
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              IP configuration commands
TLAN network interface configuration commands            
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              Display the number of DSPs
Display IP Telephony node properties              
The IPInfoShow command displays information similar to the following:
              Display Voice Gateway Media Card parameters
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              The following is an example of the output on a Signaling Server:
              Packet loss monitor
              Transfer files using the CLI
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              IP Line administration using  Element Manager
              Element Manager administration procedures
Turn off browser caching                
IP Line Operational Measurement report scheduling  and generation
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              An example of a single hours OM report is as follows:
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              View IP Line log files
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              Backup and restore data
Backup            
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              Restore the backed up files
              Update IP Telephony node properties
To update the node properties of a Voice Gateway Media Card, follow the  steps in Procedure 76.            
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              Add a Voice Gateway Media Card to the node
To add a Voice Gateway Media Card to the node, follow the steps in  Procedure 77.            
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              Delete a Follower Voice Gateway Media Card from the node
To delete a Voice Gateway Media Card from the node, follow the steps in  Procedure 78.              
CAUTION WITH ESDS DEVICES
              Delete the Leader Voice Gateway Media Card from the node
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              Change the IP addresses of an IP Telephony node in 
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              Restart a Voice Gateway Media Card
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              Restart all the Voice Gateway Media Cards
              Update other node properties
Telnet to a Voice Gateway Media Card using  Virtual Terminal            
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              Check the Voice Gateway Channels
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              Setting the IP Phone Installer Password
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              IP Line administration using OTM 2.2
              OTM administration procedures
Operational Measurement report scheduling and generation            
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              To open and view the OM Report file, follow the steps in Procedure 89.
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              An example of a single hours OM report is as follows:
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              Viewing the IP Line log files
              Back up and restore OTM data
Update IP Telephony node properties using OTM              
Add a Voice Gateway Media Card to the node
To add a Voice Gateway Media Card to the node, follow the steps in  Procedure 93.                
CAUTION 
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              Delete a Voice Gateway Media Card from the node
CAUTION               
CAUTION WITH ESDS DEVICES
              Delete the Leader Voice Gateway Media Card from the node
              Change the IP addresses of an IP Telephony node in OTM
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              Update Voice Gateway Media Card card properties
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              Retrieve command
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              Add an IP Telephony node in OTM by retrieving an  existing node
              Follow the steps in Procedure 102 to add an IP Telephony node by retrieving  an existing node.
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              IP Line CLI access using Telnet or local RS-232  maintenance port
Telnet to a Voice Gateway Media Card            
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              Faceplate maintenance display codes
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              System error messages 
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              IP Line and IP Phone maintenance and diagnostics
LD 32            
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              LD 117
              For more information on the ECNT commands, refer to Counting IP  Phones on page 214
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              TNs
              Maintenance commands for the IP Phone
Table 86 contains the maintenance commands in LD 32 for the IP Phone.             
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              IP Line CLI commands
              General purpose commands
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              File transfer commands
Table 88 lists the file transfer commands.            
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              IP configuration commands
Table 89 lists the IP configuration IPL> commands.               
Reset commands
Table 90 lists the Reset IPL> commands.              
DSP commands
Table 91 lists the DSP IPL> commands applicable to the Voice Gateway                 
Table 92 lists the upgrade IPL> commands.
Upgrade commands              
IPL> shell commands
Table 93 lists the command to change the IPL> shell password.              
IP Phone Installer Password commands
Table 94 lists the IP Phone Installer Password commands.             
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              Voice Gateway commands
              Data Path Capture Tool commands
              Translation IP/DN commands
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              Graceful TPS commands
              The following Graceful TPS CLI commands are available at the IP Line shell.  
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              IP Phone Loss Plan (UK) commands
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              Patch and Patching Tool commands
              Table 101 lists the patch commands. 
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              Table 102 lists the Patching Tool commands.
              General trace tool commands  
IMPORTANT!            
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              Protocol trace tool commands for the  Network Connection Service 
IMPORTANT!            
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              Lamp Audit and Keep Alive functions
Maintenance audit            
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              Table 106 lists the Audit commands.
              Voice Gateway Media Card self-tests
Troubleshoot a software load failure            
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              Warm reboot of the Voice Gateway Media Card
Test the Voice Gateway Media Card DSPs                
Work with alarm and log files
              Troubleshoot an IP Phone installation
              Maintenance telephone
              Upgrade Voice Gateway Media Card firmware
Upgrade the ITG-P 24-port card firmware            
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              Upgrade the Media Card firmware
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              Replace the Media Cards CompactFlash
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              Voice Gateway Media Card maintenance  using Element Manager
              Replace a Voice Gateway Media Card
Replace a Follower Voice Gateway Media Card            
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              Replace a Leader Voice Gateway Media Card
To replace a Leader Voice Gateway Media Card, follow the steps in  Procedure 109.            
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Verify Voice Gateway Media Card loadware and firmware              
Add another Voice Gateway Media Card
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              Access CLI commands from Element Manager
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              Sample Output of Element Manager CLI commands
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              +master tps
all tps                 
i 
              ifShow
              IPInfoShow
ipstatShow               
isetShow 
itgCardShow               
nodePasswordDisable 
nodePasswordEnable                
nodePasswordShow nodeTempPwdClear
pbxLinkShow              
routeShow
rudpdShow              
umsPolicyShow
 Voice Gateway Media Card maintenance using Element Manager  Page 797 of 910                
IP Line Description, Installation and Maintenance
              vgwShowAll
VGW Service is: Enabled            
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              Voice Gateway Media Card maintenance  using OTM 2.2
              Replace a Voice Gateway Media Card
              Replace a Leader Voice Gateway Media Card
To replace a Leader Voice Gateway Media Card, follow the steps in  Procedure 112.                
CAUTION 
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              Replace a Follower Voice Gateway Media Card
Follow the steps in Procedure 113 to replace a Follower Voice Gateway             
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              Verify the Voice Gateway Media Card loadware and firmware
CAUTION             
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              Transmit card properties to the cards
CAUTION             
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              Access the IPL> CLI from OTM
Add a dummy node for retrieving and viewing  IP Telephony node configuration            
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              Retrieve IP Line configuration from the IP Telephony node
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              Convert IP Trunk Cards to Voice Gateway  Media Cards
              Before you begin
              Convert the IP Trunk cards
              Obtaining firmware files for the NTVQ01AA/NTVQ01BA Media  Card
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              Obtaining firmware files for the NTVQ01AB/NTVQ01BB Media  Card
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              Obtaining firmware files for the ITG-P 24-port card
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              Add the converted cards to an IP Telephony node
              Manually add converted Voice Gateway Media Cards to the  existing IP Telephony node
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              Import all converted Voice Gateway Media Cards into a new  IP Telephony node
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              Appendix A: NAT router requirements  for NAT Traversal feature
Description              
Requirements
Cone NAT              
Time-out configuration
Hairpinning              
Unidirectional packet flow
              Firmware versions
Page 854 of 910 Appendix A: NAT router requirements for NAT Traversal feature              
Natcheck output
A NAT router using CONE NAT will have output similar to the following.            
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              Appendix B: I/O, maintenance, and  extender cable description
              NTMF94EA I/O cable
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              Connector pin assignments
Table 112 shows the I/O connector pin designations for the Voice Gateway  Media Card.             
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              Prevent ground loops on connection to external customer LAN equipment
              NTAG81CA maintenance cable description
The NTAG91CA maintenance cable pin description is outlined in Table 114.               
NTAG81BA maintenance extender cable
DB-9 female                
DB-9 male
              Replace the NT8D81BA cable with the NT8D1AA cable and install the NTCW84JW special IPE filter
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Page 868 of 910 Appendix B: I/O, maintenance, and extender cable description                
Figure 279 Backplane slot designations
              Tools list
Remove the NT8D81BA cable                 
Follow the steps in Procedure 125 on page 869 to remove the NT8D81BA  cable.
Segment 0 L15 L14 L13 L12 L11 L10 L9 L8 L7 L6 L5 L4 L3 L2 L1 L0                
1
              Install the NTCW84JA filter and NT8D81AA cable
Follow the steps in Procedure 126 to install the NTCW84JA filter and  NT8D81AA cable.            
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              Appendix C: RM356 Modem Router
              RM356 Modem Router security features
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              Install the RM356 Modem Router
Follow the steps in Procedure 127 to install the RM356 Modem Router.              
Configure the RM356 Modem Router from the  manager menu
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              RM356 Modem Router manager menu description
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              Appendix D: Product integrity
Reliability                
Mean Time Between Failures (MTBF)
Voice Gateway Media Card power consumption              
Environmental specifications
              Temperature-related conditions
              Electrical regulatory standards
Safety              
Electro-Magnetic Containment
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              Appendix E: Subnet Mask Conversion  from CIDR to Dotted Decimal Format
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              Appendix F: Download IP Line 4.5 files  from Nortel web site
Download files from Nortel web site            
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              Index
Numerics                
A
B                
C
              E
F                
G
H                
I
              K
L                
M
N                
O
              Q
R                
S
T                
U
              V
W                
Y
Z            
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Nortel Communication Server 1000              
IP Line
Description, Installation and Maintenance