Polycom 1500/1800/2000/4000 manual Management Network Primary, Configure the Workstation

Appendix G - Configuring Direct Connections to the Collaboration Server

Direct connection to the Collaboration Server is necessary if you want to:

●Modify the Collaboration Server’s Factory Default Management Network settings without using the USB memory stick.

●Connect to the Collaboration Server’s Alternate Management Network for support purposes.

●Connect to the Collaboration Server via a modem.

Note: Ultra Secure Mode

Direct connections to the Collaboration Server are not supported when the Collaboration Server is in Ultra Secure Mode. For more information see Ultra Secure Mode.

Management Network (Primary)

If you do not want to use the USB memory stick method of modifying the Collaboration Server’s Management Network parameters, it is necessary to establish a direct connection between a workstation and the Collaboration Server.

Alternate Management Network (1500/2000/4000)

The Alternate Management Network enables direct access to the Collaboration Server (RMX) 1500/ 2000/4000) for support purposes.

While being separate from all other networks, it has identical functionality to the Management Network.

Support personnel can log in and use it to manage the Collaboration Server if a connection to the Management Network cannot be made or if internet access to the host network is blocked by LAN security or a firewall.

The Alternate Management Network cannot be configured and operates according to factory defaults.

The administrator’s Login name, Password, viewing and system permissions on the Alternate Management Network are the same as those on the Management Network.

Once logged in, the RP Collaboration Server Web Client behaves as if the administrator had logged in on the Management Network.

Note: Security

•Connection to the Alternate Management Network bypasses LAN and Firewall security. Strict control of access to LAN 3 port is recommended.

•The Alternate Management Network is only available if Network Separation has not been performed. For more information, see Multiple Network Services.

Configure the Workstation

The following procedures show how to modify the workstation’s networking parameters using the Windows New Connection Wizard.

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