Polycom 1500/1800/2000/4000 manual Details, see Disconnect on Busy, DefaultGWWelcomeSlide

	Gateway Calls
Conference IVR Service Properties - Gateway General Voice Messages
Message Type	Description
Ringing Tone	The tone that will be played to indicate that the system is calling the destination
	number.
Redial on Wrong	The message played when the wrong destination is entered, allowing you to enter a
Number	new number. For details, see Redial on Wrong Number.
Disconnect on Wrong	The message played when the wrong destination is entered, followed by a
Number	disconnection tone. For details, see Disconnect on Wrong Number.
Disconnect on Busy	The tone (or message) played when the dialed destination number is busy. For
	details, see Disconnect on Busy.
Disconnect on No	The tone (or message) played when the dialed destination number does not
Answer	answer. For details, see Disconnect on No Answer

11When defining a gateway IVR Service, it is recommended that the Roll Call option remains disabled.

12Click the Video Services tab.

The New Conference IVR Service - Video Services dialog box opens.

13Define the following parameters:

New Conference IVR Service Properties - Video Services Parameters

Video Services	Description
Click&View	Select this option to enable endpoints to run the Click&View application that enables
	participants to select a video layout from their endpoint.
Video Welcome Slide	Select the video slide file to be displayed when participants connect to the
	conference. To view any slide, click the Preview Slide ( ) button.
	If the video slide file was not uploaded to the MCU prior to the IVR Service
	definition, click the Add Slide button. The Install File dialog box opens. The
	uploading process is similar to the uploading of audio files. For more information,
	see step 7.
	Notes:
	• When using one of the default Polycom slides, the slide will be displayed in the
	resolution defined in the profile, i.e. CIF, SD, HD 720p or HD 1080p.
	• When defining a gateway IVR Service, the recommended default slide is:
	Default_GW_Welcome_Slide.

14Click the DTMF Codes tab.

The New Conference IVR Service - DTMF Codes dialog box opens.

15If required, modify the DTMF codes or permissions. For more details see New Conference IVR Service Properties - DTMF Codes.

16Click the Operator Assistance tab.

17If Operator Assistance will not be available to participants, clear the Enable Operator Assistance option, which is automatically selected to disable it.

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