Appendix I - Polycom Open Collaboration Network (POCN)

Solution Architecture Components

Component

Version

Description

 

 

 

Cisco Unified Video

7.2

MCU.

Conferencing 5230

 

 

 

 

 

Cisco Unified

8.5, 8.6

Network-based Presence and Instant Messaging.

Presence

 

 

 

 

 

Cisco Unified

8.0, 8.5

Call distributor (ACD), interactive voice

Contact Center

 

response (IVR) and computer telephony integration (CTI).

Express

 

 

 

 

 

Cisco IP

7.0,8.6

Windows PC-based softphone application.

Communicator

 

 

 

 

 

Cisco Unified

8.5(2),8.5(5)

Web client for Presence and Instant Messaging.

Personal

 

 

Communicator

 

 

 

 

 

Cisco Unified Video

2.2(2)

Video telephony functionality for Cisco Unified IP phones.

Advantage

 

 

 

 

 

Cisco Unified IP

CUCM 8.5.1 /

 

Phones 7960, 7961,

CUCM 8.6.1

 

7962, 7965, 7975

compatible

IP Phones.

 

 

Cisco Unified IP

CUCM 8.5 /

 

Phones 9971

CUCM 8.6(2)

 

 

compatible

 

 

 

 

CTMS

1.7.3, 1.8.2

Cisco TelePresence Multipoint Switch.

 

 

 

Cisco Unified Border

15.1T

SBC - Voice and video connectivity from enterprise IP network to

Element

 

Service Provider SIP trunks.

 

 

 

Telepresence Server

2.2(1.54)

Telepresence Server.

 

 

 

VCS

X7.1

Video Communication Server / Session Manager.

 

 

 

Polycom Equipment

 

 

 

 

 

DMA 7000

4.0

Polycom Distributed Media Application

DMA is an optional component but is essential if Content sharing is to be enabled.

All SIP endpoints register to DMA as a SIP Proxy.

DMA should be configured to route SIP calls (with CTS destination) to CUCM. If DMA is not present in the solution architecture, SIP endpoints must register to CUCM as gatekeeper.

DMA must be configured with a VMR (Virtual Meeting Room). Incoming calls are then routed to the Collaboration Server.

Polycom®, Inc.

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Polycom 1500/1800/2000/4000 manual Solution Architecture Components Version Description, Ctms, Vcs, Polycom Equipment