Polycom 1500/1800/2000/4000 manual Arq

Appendix A - Disconnection Causes

Call Disconnection Causes

Disconnection Cause	Description
Caller not registered	The calling endpoint is not registered in the gatekeeper.
H323 call closed. ARQ timeout	The endpoint sent an ARQ message to the gatekeeper, but the
	gatekeeper did not respond before timeout.
H323 call closed. DRQ timeout	The endpoint sent a DRQ message to the gatekeeper, but the
	gatekeeper did not respond before timeout.
H323 call closed. Alt Gatekeeper failure	An alternate gatekeeper failure occurred.
H323 call closed. Gatekeeper failure	A gatekeeper failure occurred.
H323 call closed. Remote busy	The endpoint was busy. (Applicable only to dial-out)
H323 call closed. Normal	The call ended normally, for example, the endpoint disconnected.
H323 call closed. Remote reject	The endpoint rejected the call.
H323 call closed. Remote unreachable	The call remained idle for more than 30 seconds and was
	disconnected because the destination device did not answer. Possible
	causes can be due to network problems, the gatekeeper could not find
	the endpoint's address, or the endpoint was busy or unavailable (for
	example, the “do not disturb” status is selected).
H323 call closed. Unknown reason	The reason for the disconnection is unknown, for example, the
	endpoint disconnected without giving a reason.
H323 call closed. Faulty destination	Incorrect address format.
address
H323 call closed. Small bandwidth	The gatekeeper allocated insufficient bandwidth to the connection with
	the endpoint.
H323 call closed. Gatekeeper reject	The gatekeeper rejected the endpoint's ARQ.
ARQ
H323 call closed. No port left	There are no ports left in the IP card.
H323 call closed. Gatekeeper DRQ	The gatekeeper sent a DRQ.
H323 call closed. No destination IP	For internal use.
address

H323 call. Call failed prior or during the capabilities negotiation stage

The endpoint did not send its capabilities to the gatekeeper.

H323 call closed. Audio channels didn't open before timeout

The endpoint did not open the audio channel.

H323 call closed. Remote sent bad capability

There was a problem in the capabilities sent by the endpoint.

H323 call closed. Local capability wasn't	The endpoint did not accept the capabilities sent by the gatekeeper.
accepted by remote
H323 failure	Internal error occurred.

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