Polycom 1500/1800/2000/4000 manual Address Book

Address Book

In the RealPresence CloudAxis Solution, the Participant Address Book is defined in the RealPresence Resource Manager (XMA) component and should not be defined directly in the RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 component.

The Address Book stores information about the people and businesses you communicate with. The Address Book stores, among many other fields, IP addresses, phone numbers and network communication protocols used by the participant’s endpoint. By utilizing the Address Book you can quickly and efficiently assign or designate participants to conferences. Groups defined in the Address Book help facilitate the creation of conferences. Participants can be added to the Address Book individually or in Groups.

The maximum of number of Address Book entries that can be defined on the RealPresence Collaboration Server is 4000.

When using the Polycom® RealPresence® Resource Manager® Global Address Book, all entries are listed.

The Address Book can be organized into a multi-level hierarchical structure. It can be used to mirror the organizational layout of the enterprises and it is especially suitable for large-scale enterprises with a considerable number of conference participants and organizational departments and divisions. Groups in the Address Book can contain sub-groups or sub-trees, and individual address book participant entities.

The Address Book provides flexibility in arranging conference participants into groups in multiple levels and the capabilities to add groups or participants, move or copy participants to multiple groups within the address book, and use the address book to add groups and participants to a conference or Conference Template.

Importing and exporting of Address Books enables organizations to seamlessly distribute up-to-date Address Books to multiple Collaboration Server units. It is not possible to distribute Address Books to external databases running on applications, such as the RealPresence Resource Manager. External databases can run in conjunction with Collaboration Server units, but must be managed from the external application. For example, new participants cannot be added to the external database from the Collaboration Server Web Client. To enable the Collaboration Server to run with an external database such as RealPresence Resource Manager, the appropriate system configuration flags must be set.

For more information, see Modifying System Flags.

Note: Global Address Book

•Integration with the Global Address Book of the RealPresence Resource Manager is supported. For more information, see Integrating the Global Address Book (GAB) with the Collaboration Server. Integration with the SE200 GAB (Global Address Book) is not supported.

•Integration with the Global Address Book is not supported by Collaboration Server (RMX) 1800-0.

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