Polycom 1500/1800/2000/4000 manual To access the Logger Diagnostic Files

Administration and Utilities

Notification Settings Parameters

Field	Description
Active Alarms Update	Updates you of any new alarm that occurred.
Fault List Updated	Updates you when the faults list is updated (new faults are added or existing
	faults are removed).

2Enable/Disable All Notifications or Custom to select specific notifications to display.

3Click OK.

Logger Diagnostic Files

The Logger utility is a troubleshooting tool that continually records MCU system messages and saves them to files in the MCU hard drive. For each time interval defined in the system, a different data file is created. The files may be retrieved from the hard drive for off-line analysis and debugging purposes.

The Logger utility is activated at the MCU startup. The Logger is disabled when the MCU is reset manually or when there is a problem with the Logger utility, e.g. errors on the hard drive where files are saved. In such cases, data cannot be retrieved.

When the MCU is reset via the Collaboration Server, the files are saved on the MCU hard drive.

To access the Logger Diagnostic Files:

» On the Collaboration Server menu, select Administration > Tools > Logger Diagnostic Files.

The following tasks can be performed:

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