IVR Services

IVR Slide - Input / Output Formats

 

Format

 

 

 

 

Slide Resolution

Input Slides

Generated Slides

 

 

 

 

4CIF (4:3)

4SIF

 

or

SIF

Low

CIF (4:3)

CIF

 

 

 

The source images for the high resolution slides must be in *.bmp or *.jpg format.

If the uploaded slides are not of the exact SD or HD resolution, an error message is displayed and the slides are automatically cropped or enlarged to the right size.

If a slide that is selected in an IVR Service is deleted, a warning is displayed listing the IVR Services in which it is selected. If deleted, it will be replaced with a default Collaboration Server slide.

The generated slides are not deleted if the system is downgraded to a lower software version.

The first custom source file uploaded, whatever its format, is used to generate both high and low resolution custom slides. High resolution source files uploaded after the first upload will be used to generate and replace high resolution custom slides. Likewise, low resolution source files uploaded after the first upload will be used to generate and replace low resolution custom slides.

If there are two custom source files in the folder, one high resolution, one low resolution, and a new high resolution custom source file is uploaded, new high resolution custom slides are created. The existing low resolution custom slides are not deleted.

If there are two custom source files in the folder, one high resolution, one low resolution, and a new low resolution custom source file is uploaded, new low resolution custom slides are created. The existing high resolution custom slides are not deleted.

24Define the following parameters

:

New Conference IVR Service Properties - Video Services Parameters

Video

Description

Services

 

 

Click&View

Select this option to enable endpoints to run the Click&View application that enables

 

participants to select a video layout from their endpoint.

 

Note: This option is not available in SVC conferences and for SVC participants in mixed CP

 

and SVC conferences.

 

 

Video

Select the Low Resolution and High Resolution video slides to be displayed when

Welcome

participants connect to the conference.

Slide

To view any slide, click the Preview Slide ( ) button.

 

Notes:

 

When using one of the default Polycom slides, the slide will be displayed in the resolution

 

defined in the profile, i.e. CIF, SD, HD 720p or HD 1080p. When defining a gateway IVR

 

Service, the recommended default slide is: Default_GW_Welcome_Slide.

 

Customized H.261 slides are not supported.

 

When Collaboration Server is configured to IPv6, the IVR slide is displayed without taking

 

into account the MTU Size.

 

 

Polycom®, Inc.

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Polycom 1500/1800/2000/4000 manual 4SIF, Sif, Low