Polycom 1500/1800/2000/4000 manual Default is

IVR Services

2Define the following parameters:

Conference IVR Service Properties - Global Parameters

Field/Option	Description
Conference IVR Service	Enter the name of the Conference IVR Service. The maximum field length is 20
Name	characters and may be typed in Unicode.
Language For IVR	Select the language of the audio messages and prompts from the list of
	languages defined in the Supported languages. The default language is
	English. For more information, see Adding Languages.

External Server Authentication

This option is not supported with Collaboration Server 1800.

You can configure the IVR Service to use an external database application to verify a participant’s right to join the conference. For more information, see Conference Access with External Database Authentication.

Select one of the following options:

•Never – The participant’s right to join the conference will not be verified with an external database application (default).

•Always – Any participant request to join the conference is validated with the external database application using a password.

•Upon Request – Only the participant request to join the conference as chairperson is validated with the external database application using a password. The validation process occurs only when the participant enters the chairperson identifier key.

Number of User Input	Enter the number of times the participant will be able to respond to each menu
Retries	prompt before being disconnected from the conference. Range is between 1-4,
	and the default is 3.

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