Polycom 1500/1800/2000/4000 manual Upgrading and Downgrading Considerations

Address Book

3In the Open dialog box navigate to the desired Address Book file (in XML format) to import.

When importing an Address Book, participants with exact names in the current Address Book will be overwritten by participants defined in the imported Address Book.

4Click Open.

You will return to the Import File dialog box.

5Click OK.

The Address Book is imported and a confirmation message is displayed at the end of the process.

6Click Close.

Upgrading and Downgrading Considerations

When upgrading to a multi-level address book version from a single-level address book, the following factors have to be taken into consideration:

●The system automatically creates a new address book with a different name and modifies the new address book to a multi-level hierarchical address book.

●By default, the address book contains two levels:

The top level (root) named Main.

Second level - All address book groups from the single-level address book are placed under the Main group with their associated participants.

●Participants that were not previously associated with any group in the Address Book are placed in the Main group.

●All participants in the Address Book appear in the All Participants group.

●During the upgrade process, the single-level address book file is save in the system to enable a future the downgrade of the version to a previous, single-level address book version (if required).

When downgrading from a multi-level address book version to a single-level address book version, the multi-level address book is replaced during the downgrade process by the single-level address book that was saved during the upgrade process.

Integrating the Global Address Book (GAB) with the Collaboration Server

The RealPresence Resource Manager includes a Global Address Book (GAB) with all registered endpoints. This address book can be used by the RealPresence Collaboration Server users to add participants to conferences.

Integration with Resource Manager

●The RealPresence Collaboration Server can use only one address book at a time.

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