Polycom 1500/1800/2000/4000 manual Upgrading to Multiple Services

Network Security

Upgrading to Multiple Services

1Gather Network Equipment and Address Information for each of the networks that will be connected to the Collaboration Server unit. For a list of required address, see the Polycom RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Getting Started Guide, Gather Network Equipment and Address Information.

2Upgrade to the new version and install the activation key that contains the Multiple Services license as described in the RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Release Notes. .

3Place several calls and run conferences to ensure that the system upgrade was completed successfully.

4Modify the required System Flag to enable Multiple Services, DO NOT reset the MCU yet.

5Connect the additional network cables to the Collaboration Server and change existing connections to match the required configuration as described in the appropriate RealPresence Collaboration Server (RMX) Hardware Guide.

At this point, the Management Network can be modified to match the required local network settings

.

If the RealPresence Collaboration Server (RMX) 2000 you are upgrading does not include RTM ISDN or RTM LAN cards, you must install at least one RTM LAN card to enable the definition of multiple Network Services. If no RTM ISDN or RTM LAN cards are installed, the RealPresence Collaboration Server (RMX) 2000 works in a single Network Service mode and an alarm is issued by the system. For more details about the installation of RTM LAN cards, see the RealPresence Collaboration Server (RMX) 2000 Hardware Guide.

6Reset the MCU.

7Connect to the MCU and add the required IP Network Services to accommodate the networks connected to the Collaboration Server unit.

8Select a Network Service to act as default for dial out and gateway calls for which the Network Service was not selected.

9Place several calls and run conferences to ensure that the system is configured correctly.

Gather Network Equipment and Address Information - IP Network Services Required Information

It is important that before connecting multiple networks and implementing Multiple Services in the Collaboration Server, that you obtain the information needed to complete the IP Network Service configuration for each connected network from your network administrator.

Network Equipment and Address Information per IP Network Service

Parameter	Note
Signaling Host IP address
Media Board IP address (MPM 1)
Media Board IP address (MPM 2)	If more than one media card is
RealPresence Collaboration Server (RMX) 2000/4000 only	associated with this Network Service

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