IVR Services

aClick the appropriate table entry in the Message File column. A drop-down list is enabled.

bFrom the list, select the audio file to be assigned to the event/indication.

If the Tones option is enabled, you must assign the appropriate audio files to all notification types. The Collaboration Server system is shipped with two default tones: Entry_tone.wav and Exit_tone.wav.

If required, you can upload customized audio files that will be played when participants join or leave the conference.

If the option to play a tone when a cascading link connection is established, make sure that the tone selected for Entry or Exit notification differ from the cascading link tone as the latter one cannot be customized.

Polycom®, Inc.

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Polycom 1500/1800/2000/4000 manual IVR Services