Polycom 1500/1800/2000/4000 manual Adding Languages, To add a language

IVR Services

IVR Toolbar buttons

Button	Button Name	Descriptions
	Add Supported	Adds languages to the IVR module, enabling you to download
	Languages	voice prompts and messages for various languages.
	Replace/Change Music File	To replace the currently loaded music file that is used to play
		background music, the MCU is shipped with a default music file.

Adding Languages

You can define different sets of audio prompts in different languages, allowing the participants to hear the messages in their preferred language.

The Collaboration Server is shipped with a default language (English) and all the prompts and messages required for the default IVR Services, conference and Entry Queues shipped with the system.

You can add languages to the list of languages for which different messages are downloaded to the MCU and IVR Services are created. This step is required before the creation of additional IVR messages using languages that are different from English, or if you want to download additional voice files to existing files in one operation and not during the IVR service definition.

To add a language:

1In the Collaboration Server Management pane, expand the Rarely Used list.

2Click the IVR Services () entry.

3In the Conference IVR Services list, click the Add Supported Languages ( ) button. The Supported Languages dialog box opens.

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