Polycom 1500/1800/2000/4000 manual Installing the RMX Manager Application

RMX Manager Application

The RMX Manager is the Windows version of the Collaboration Server Web Client. It can be used instead of the Collaboration Server Web Client for routine Collaboration Server management and for Collaboration Server management via a modem connection. For more information on using the RMX Manager via a modem connection, see Appendix G - Configuring Direct Connections to the Collaboration Server.

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For Maximum Security Environments, the RMX Manager is the recommended option for accessing the RMX's management console. The RMX Manager specific to the Maximum Security version being deployed can be downloaded from the Support section of the Polycom website.

Modem connection is not supported when the Collaboration Server is in Ultra Secure Mode. For more information see Ultra Secure Mode.

Using the RMX Manager application, a single user can control a single or multiple MCU units as well as conferences from multiple MCUs. The RealPresence Collaboration Server systems can be managed and controlled by the RMX Manager application.

The RMX Manager can list and monitor:

●Up to 20 Collaboration Server systems in the MCUs pane

●Up to 800 conferences in the Conferences pane

●Up to 1600 participants in the Participants pane

The RMX Manager is faster than the RMX Web Client and can give added efficiency to Collaboration Server management tasks, especially when deployed on workstations affected by:

●Lack of performance due to bandwidth constraints within the LAN/WAN environment.

●Slow operation and disconnections that can be caused by the anti-phishing component of various antivirus applications.

Users with Auditor authorization level cannot connect to the RealPresence Collaboration Server via the RMX Manager application and must use the RMX Web Client.

The RMX Manager application can be installed in your local workstation or accessed directly on the RealPresence Collaboration Server system without installing it in your workstation.

Installing the RMX Manager Application

The installation of the RMX Manager Application includes two main stages:

●Accessing or downloading the RMX Manager Installer

●Installing the RMX Manager application

For information about Installing the RMX Manager for Secure Communication Mode see Download and Install the RMX Manager Onto a Workstation in the RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Deployment Guide for Maximum Security Environments.

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