Polycom 1500/1800/2000/4000 An identifying number assigned to the system alert, Error occurred

	Administration and Utilities
Active Alarms Pane Columns
Field	Description
ID	An identifying number assigned to the system alert.
Time	Lists the local date and time that the error occurred. This column also
	includes the icon indicating the error level (as listed in the level column).
GMT Time	Lists the date and time according to Greenwich Mean Time (GMT) that
	the error occurred.
Category	Lists the type of error. The following categories may be listed:
	• File indicates a problem in one of the files stored on the MCU’s hard disk.
	• Card indicates problems with a card.
	• Exception indicates software errors.
	• General indicates a general error.
	• Assert indicates internal software errors that are reported by the software
	program.
	• Startup indicates errors that occurred during system startup.
	• Unit indicates problems with a unit.
	• MPL indicates an error related to a Shelf Management component (MPL
	component) other than an MPM, RTM or switch board (Collaboration Server
	1500/2000/4000 only).
Level	Indicates the severity of the problem, or the type of event. There are three fault
	level indicators:
	- Major Error
	- System Message
	- Startup Event
Code	Indicates the problem, as indicated by the error category.
Process Name	Lists the type of functional process involved.
Description	When applicable, displays a more detailed explanation of the cause of the
	problem.

For more information about the Active Alarms, see Appendix B - Active Alarms.

2Click one of the following buttons to view its report in the System Alerts pane:

System Alerts Buttons

Active Alarms (default) – this is the default reports list that is displayed when clicking the System Alerts indication bar. It displays the current system errors and is a quick indicator of the MCU status.

Faults Full List - A list of all system faults.

Note: Viewed when logged in as a special support user.

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