Appendix B - Active Alarms

Active Alarms

Alarm Code

Alarm Description

 

 

Network interface is not configured.

 

New interface need to be chosen

 

 

 

Network traffic capture is on

 

 

 

New certificate for CS need

 

Collaboration Server reset to take

 

effect

 

 

 

No clock source

The system could not use any of the connected ISDN spans as clock

 

source. Check the ISDN Settings.

No default ISDN/PSTN Network Service defined in ISDN/PSTN Network Services list

Set a default ISDN/PSTN Network Service.

No default IVR Service in IVR Services

No default IVR Service in IVR Services list. Ensure that one conference

list

IVR Service and one EQ IVR Service are set as default.

 

 

No IP Network Services defined

IP Network Service parameters missing. Configure the IP Network

 

Service.

 

 

No ISDN/PSTN Network Services

No ISDN/PSTN Network Services were defined or no default ISDN/PSTN

defined

Network was defined.

 

 

No LAN connection

 

 

 

No License for ISDN/PSTN. Please

Configure the ISDN Network Service.

activate the RTM ISDN card through

 

Polycom website

 

 

 

No response from Central Signaling

No connection with central signaling.

 

 

No response from RTM ISDN card

 

 

 

No RTM-LAN or RTM-ISDN installed.

 

One of these cards must be installed in

 

the RealPresence Collaboration

 

Server (RMX) 4000

 

 

 

No usable unit for audio controller

No media card is installed, or the media card installed is not functioning.

 

Install the appropriate media card.

 

 

OCS Registration failed

 

 

 

Password expiration warning

 

 

 

Please install a newer version

 

 

 

Port configuration was modified

 

 

 

Power off

 

 

 

Power Problem Level Critical

 

 

 

Power Problem Level Major

 

Polycom®, Inc.

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Polycom 1500/1800/2000/4000 manual Install the appropriate media card