Polycom 1500/1800/2000/4000 manual CDR File Contents

Call Detail Record (CDR) Utility

Enabling the Multi-Part CDR Option

●Multi-Part CDR is enabled by setting the value of ENABLE_MULTI_PART_CDR system flag to YES. The flag’s default value is NO.

When flag value is NO, CDR storage is limited to a single 1MB file. Further call data recording stops.

To modify the default setting, the flag must be manually added to the System Configuration. For more information see, Modifying System Flags.

●If the flag value is set to YES, when a CDR file reaches 1MB, an additional CDR file is created and added to the CDR file set for that conference.

●If the flag value is changed from YES to NO (or visa versa) all existing CDR files are retained.

CDR File Contents

The general conference section or record contains information such as the Routing Name and ID, and the conference starting date and time.

The event sections or records contain an event type heading or event type code, followed by event data. For example, an event type may be that a participant connects to the conference, and the event data will list the date and time the participant connects to the conference, the participant name and ID, and the participant capabilities used to connect to the conference.

To enable compatibility for applications that written for the MGC family, the Collaboration Server CDR file structure is based on the MGC CDR file structure.

The unformatted and formatted text files contain basically the same information. The following differences should be noted between the contents of the unformatted and formatted text files:

●In many cases a formatted text file field contains a textual value, whereas the equivalent unformatted file field contains a numeric value that represents the textual value.

●For reading clarity, in a few instances, a single field in the unformatted file is converted to multiple fields in the formatted text file, and in other cases, multiple fields in the unformatted file are combined into one field in the formatted file.

●To enable compatibility between MGC CDR files and Collaboration Server CDR files, the unformatted file contains fields that were applicable to the MGC MCUs, but are not supported by the Collaboration Server MCUs. These fields are omitted from the formatted text file.

Appendix C - CDR Fields, Unformatted File Appendix contains a full list of the events, fields and values that appear in the unformatted file. This appendix can be referred to for information regarding the contents of fields in the unformatted text file, but does not reflect the exact contents of the formatted text file.

Polycom®, Inc. 619