Polycom 1500/1800/2000/4000 manual Failure

Appendix B - Active Alarms

Active Alarms

Alarm Code	Alarm Description
Security mode failed. Certificate has
expired.
Security mode failed. Certificate host
name does not match the
Collaboration Server host name.
Security mode failed. Certificate is
about to expire.
Security mode failed. Certificate not
yet valid.
Security mode failed. Error in
certificate file.
Service Request failed
SIP registrations limit reached	SIP registrations limit reached.
SIP TLS: Certificate has expired	The current TLS certificate files have expired and must be replaced with
	new files.
SIP TLS: Certificate is about to expire	The current TLS certificate files will expire shortly and will have to be
	replaced to ensure the communication with the OCS.

SIP TLS: Certificate subject name is not valid or DNS failed to resolve this name

This alarm is displayed if the name of the Collaboration Server in the certificate file is different from the FQDN name defined in the OCS.

SIP TLS: Failed to load or verify certificate files

This alarm indicates that the certificate files required for SIP TLS could not be loaded to the Collaboration Server. Possible causes are:

•Incorrect certificate file name. Only files with the following names can be loaded to the system: rootCA.pem, pkey.pem, cert.pem and certPassword.txt

•Wrong certificate file type. Only files of the following types can be loaded to the system: rootCA.pem, pkey.pem and cert.pem and certPassword.txt

•The contents of the certificate file does not match the system parameters

SIP TLS: Registration handshake	This alarm indicates a mismatch between the security protocols of the
failure	OCS and the Collaboration Server, preventing the Registration of the
	Collaboration Server to the OCS.

Polycom®, Inc. 910