Polycom 1500/1800/2000/4000 manual Using Audible Alarms

Operator Assistance & Participant Move

Audible Alarms

In addition to the visual cues used to detect events occurring on the Collaboration Server, an audible alarm can be activated and played when participants request Operator Assistance.

Using Audible Alarms

The Audible Alarm functionality for Operator Assistance requests is enabled for each MCU in either the Collaboration Server Web Client or RMX Manager.

The Audible Alarm played when Operator Assistance is requested is enabled and selected in the Setup > Audible Alarm > User Customization. When the Audible Alarm is activated, the *.wav file selected in the User Customization is played, and it is repeated according to the number of repetitions defined in the User Customization.

If more than one Collaboration Server is monitored in the RMX Manager, the Audible Alarm must be enabled separately for each Collaboration Server installed in the site/configuration. A different *.wav file can be selected for each MCU.

When multiple Audible Alarms are activated in different conferences or by multiple MCUs, the Audible Alarms are synchronized and played one after the other. It is important to note that when Stop Repeating Alarm is selected from the toolbar from the Collaboration Server Web Client or RMX Manager, all activated Audible Alarms are immediately halted.

For more details on Audible alarms and their configuration, see Audible Alarms.

Polycom®, Inc. 349