Polycom 1500/1800/2000/4000 manual Multi-part CDR File display

Call Detail Record (CDR) Utility

Conference Record Fields

Field	Description
Duration	The actual conference duration.
Reserved Start Time	The reserved start time of the conference. If the conference started immediately
	this is the same as the Start Time.
Reserved Duration	The time the conference was scheduled to last. Discrepancy between the
	scheduled and the actual duration may indicate that the conference duration was
	prolonged or shortened.
Status	The conference status. The following values may be displayed:
	•	Ongoing Conference
	•	Terminated by User
	• Terminated when end time passed
	• Automatically terminated when conference was empty – The conference
		ended automatically because no participants joined the conference for a
		predefined time period, or all the participants disconnected from the
		conference and the conference was empty for a predefined time period.
	• Conference never became ongoing due to a problem
	•	Unknown error
	Note: If the conference was terminated by an MCU reset, the status Ongoing
	Conference will be displayed.
File Retrieved	Indicates if the conference record was downloaded using any of the file retrieval

buttons in the CDR List pane or the API.

• Yes - when the conference record was retrieved to any file or using the API.

• No - when the conference record was not retrieved at all.

The File Retrieved field is updated whenever the record is downloaded.

Multi-part CDR File display

When the Multi-Part CDR is configured on the Collaboration Server, an additional column, Part Index is added to the CDR list.

The Part Index column displays the CDR file’s sequence in the CDR file set:

●CDRs up to 1MB consist of a single file. Each file has a unique Display Name and a Part Index of 1.

Polycom®, Inc. 621