Appendix A - Disconnection Causes

ISDN Disconnection Causes

Number

Summary

Description

 

 

 

7Call awarded and being delivered in an Established channel

The incoming call is being connected to a channel previously established for similar calls.

8

Pre-Emption

The call has been pre-empted.

 

 

 

9

Pre-Emption – Circuit

Call is being cleared in response to user request.

 

reserved for reuse

 

 

 

 

16

Normal Call Clearing

Call cleared normally because user hung up.

 

 

 

17

User Busy

Dialed number is busy.

 

 

 

18

No User Responding

The called user has not answered the call.

 

 

 

19

No Answer from User

Called user has received call alert, but has not responded within a

 

(User Alerted)

prescribed period of time. Internal network timers may initiate this

 

 

disconnection.

 

 

 

20

Subscriber Absent

User is temporarily absent from the network - as when a mobile user

 

 

logs off.

 

 

 

21

Call Rejected

Called number is either busy or has compatibility issues.

 

 

Supplementary service constraints in the network may also initiate the

 

 

disconnection.

 

 

 

22

Number Changed

Same as Cause 1. The diagnostic field contains the new called user

 

 

number. Cause 1 is used if the network does not support this cause

 

 

value.

 

 

 

26

Non-Selected User

The incoming call has not been assigned to the user.

 

Clearing

 

 

 

 

27

Destination Out-of-Order

Messages cannot be sent to the destination number because the span

 

 

may not be active.

 

 

 

28

Invalid Number Format

The Type of Number (TON) is incorrect or the number is incomplete.

 

(address incomplete)

Network, Unknown and National numbers have different formats.

 

 

 

29

Facility Rejected

User requested supplementary service which cannot be provided by

 

 

the network.

 

 

 

30

Response to STATUS

A STATUS message has been received in response to a prior STATUS

 

ENQUIRY

ENQUIRY.

 

 

 

31

Normal, Unspecified

A normal, unspecified disconnection has occurred.

 

 

 

34

No Circuit/Channel

No B-Channels are available for the call.

 

Available

 

 

 

 

38

Network Out-of-Order

Network is out-of-order because due to a major malfunction.

 

 

 

39

Permanent Frame Mode

A permanent frame mode connection is out-of-service. This cause is

 

Connection Out-of-Service

part of a STATUS message.

Polycom®, Inc.

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