Polycom 1500/1800/2000/4000 Procedure 1 Install the RMX Manager, Procedure 2 Configure the Modem

Appendix G - Configuring Direct Connections to the Collaboration Server

Connect to the Collaboration Server using a Modem (1500/2000/4000)

Remote access to the Collaboration Server’s Alternate Management Network is supported via an external PSTN <=> IP modem.

To connect via modem to the Alternate Management Network perform the following procedures:

1Procedure 1: Install the RMX Manager – The web client enables direct access to the Collaboration Server for support purposes.

2Procedure 2: Configure the modem – By assigning it an IP address on a specific subnet in the Alternate Management Network.

3Procedure 3: Create a dial-up connection – Using Windows New Connection Wizard.

4Procedure 4: Connect to the Collaboration Server – Via the RMX Manager.

Procedure 1: Install the RMX Manager

Before installing the RMX Manager, verify that you have at least 150Mb of free space on your workstation. For more information see Installing the RMX Manager Application.

Procedure 2: Configure the Modem

Configure the modem with the following settings.

●IP address – near 169.254.192.nn

●Subnet Mask – 255.255.240.0

Procedure 3: Create a Dial-up Connection

This procedure is performed once. Only the Dial field in the Connect applet (see step 10 on Click the Dial button to establish a connection to LAN 3 Port via the modem.) is modified for connection to different modems.

To create a dial-up connection:

1In Windows, navigate via the Control Panel to the Network Connections applet and select Create a new connection.

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