Polycom 1500/1800/2000/4000 manual Active Alarms Alarm Code Alarm Description

	Appendix B - Active Alarms
Active Alarms
Alarm Code	Alarm Description
Product activation failure	Assign a new activation key.
Product Type mismatch. System is	The user is alerted to a mismatch between the product type that is stored
restarting.	in MCU software and the product type received from another system
	component. In such a case the system is automatically restarted.
Received Notification failed
Recording device has disconnected
unexpectedly
Red Alarm	When a certain timeout will be reached (after startup), MCMS will go over
	the configured Spans. A configured Span that is related to nonexistent
	card – will produce a 'RED_ALARM' Alert. Similarly on HotSwap: if an
	RTM card (or an MPM that has an RTM extension) is removed, MCMS
	will go over the configured Spans. A configured Span that is related to the
	removed card – will produce a 'RED_ALARM' Alert.
Requested changes to the certification
repository were not completed.
Repository must be updated to
implement these changes.

Resource process failed to request the Meeting Room list during startup.

Without the Meeting Rooms list, the system cannot allocate the appropriate dial numbers, Conference ID etc. and therefore cannot run conferences.

Restore Failed	Restoring the system configuration has failed as the system could not
	locate the configuration file in the selected path, or could not open the
	file.
Restore Succeeded	Restoring the system configuration has succeeded. Reset the MCU.
Restoring Factory Defaults. Default	Default system settings will be restored once Reset is completed.
system settings will be restored once
Reset is completed
Collaboration Server fails to connect to
Active Directory server.
Collaboration Server is uploading the
version file. To cancel the upload and
the upgrade, reset the Collaboration
Server
Collaboration Server user/password
list will be reset
RTM ISDN card not found	RTM ISDN card is missing. Install the RTM ISDN card.
RTM ISDN card startup procedure	The RTM ISDN card cannot complete its startup procedure (usually after
error	system reset). Check the card and/or reset the card.
Secured SIP communication failed	Error status (408) received from SIP proxy.

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