Conference and Participant Monitoring

When the Operator moves the participant to the Operator conference for individual assistance the participant Status indications are cleared.

Request to Speak

Participants that were muted by the conference organizer/system operator can indicate that they want to be unmuted by entering the appropriate DTMF code.

An icon is displayed in the Role column of the Participants list for 30 seconds.

Request to Speak is:

Activated when the participant enters the appropriate DTMF code (default: 99).

The DTMF code can be modified in the conference IVR Service Properties - DTMF Codes dialog box.

Available for dial-in and dial-out participants.

A participant can request to speak more than once during the conference.

Supported in all conference types.

Supported in H.323 and SIP environments.

The duration of the icon display cannot be modified.

Participant Alerts List

The Participant Alerts list contains all the participants who are currently waiting for operator assistance.

Polycom®, Inc.

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Polycom 1500/1800/2000/4000 manual Request to Speak is