Administration and Utilities

Ping the Collaboration Server

The Ping administration tool enables the Collaboration Server Signaling Host to test network connectivity by Pinging IP addresses.

Guidelines

The IP addressing mode can be either IPv4 or IPv6.

Both explicit IP addresses and Host Names are supported.

The Collaboration Server Web Client blocks any attempt to issue another Ping command before the current Ping command has completed. Multiple Ping commands issued simultaneously from multiple Collaboration Server Web Clients are also blocked.

Using Ping

To Ping a network entity from the Collaboration Server:

1On the Collaboration Server menu, select Administration > Tools > Ping. The Ping dialog box is displayed:

2Modify or complete the following fields:

Ping Parameters

Field

Description

 

 

IP Version

Select IPv4 or IPv6 from the drop-down menu.

 

 

Host Name or Address

Enter the Host Name or IP Address of the network entity to be Pinged.

 

 

3Click Ping.

The Ping request is sent to the Host Name or IP Address of the Collaboration Server entity. The Answer is either:

OK or

FAILED

Polycom®, Inc.

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Polycom 1500/1800/2000/4000 manual Ping the Collaboration Server, Using Ping,  OK or, Ping Parameters Field Description