Polycom 1500/1800/2000/4000 manual Ivrrollcallusetonesinsteadofvoice is set to YES

IVR Services

Conference IVR Service Properties - Roll Call Messages

Roll Call Message	Description
Roll Call Record	Requests participants to state their name for recording, when they connect to
	the conference.
	Note: The recording is automatically terminated after two seconds.
Roll Call Joined	A voice message stating that the participant has joined the conference.
	Note: In Collaboration Server 1500/2000/4000, when the system flag
	IVR_ROLL_CALL_USE_TONES_INSTEAD_OF_VOICE is set to YES, the
	system does not playback the Roll Call names when participants enter the
	conference. However, the voice message will be played, unless it is replaced
	with tone file. In such a case, the use of tones requires the uploading of the
	appropriate tone files in *.wav format and replacing the Roll Call Joined
	message file with the tone file.
Roll Call Left	A voice message stating that the participant has left the conference.
	Note: In Collaboration Server 1500/2000/4000, when the system flag
	IVR_ROLL_CALL_USE_TONES_INSTEAD_OF_VOICE is set to YES, the
	system does not playback the Roll Call names when participants exit the
	conference. However, the voice message will be played, unless it is replaced
	with tone file. In such a case, the use of tones requires the uploading of the
	appropriate tone files in *.wav format and replacing the Roll Call Left message
	file with the tone file.
Roll Call Review	Played when Roll Call is requested by the chairperson, introducing the names of
	the conference participants in the order they joined the conference.

Once a conference is enabled for Roll Call, Roll Call can be disabled using the #42 or enabled using the * 42 DTMF Codes. or enabled with all connected participants in the conference receiving the <name> has joined/left the conference announcement.

For all connected participants in the conference while the Roll Call is disabled (#42)

Joining participants are requested to say their name.

The conference is not interrupted with join/left announcements.

Roll call review is possible.

For all connected participants in the conference while the roll call is enabled (*42)

Joining participant are requested to say their name.

The conference is interrupted with join/left prompts.

Roll call review is possible.

If Roll Call is enabled, when a participant joins or leaves a conference, the system plays a voice message to all participants. The audio message consists of the joining or leaving participant’s Roll Call name followed by either “has joined the conference” or “has left the conference”. These voice messages can be replaced with audio tones. The use of tones requires that the appropriate tone files in *.wav format be uploaded and configured to replace the Roll Call Joined.wav and Roll Call Left.wav message files.

22 If you enable the Tone Notifications option, select the Entry Tone or Exit tone.

Polycom®, Inc. 581