Polycom 1500/1800/2000/4000 manual Recording a new audio message, To record a new audio message

IVR Services

9Click OK.

The system returns to the Sound–Sound Recorder dialog box. You are now ready to record your voice message.

Recording a new audio message

Regardless of the recording utility you are using, verify that any new audio message recorded adheres to the following format settings: 16.000kHz, 16Bit, Mono.

To record a new audio message:

Make sure that a microphone or a sound input device is connected to your PC.

1On your PC, click Start > Programs > Accessories > Entertainment > Sound Recorder. The Sound–Sound Recorder dialog box opens.

2Click File > New.

3Click the Record button. The system starts recording.

4Start narrating the desired message.

For all audio IVR messages, stop the recording anytime up to 3 minutes (which is the maximum duration allowed for an IVR voice message). If the message exceeds 3 minutes it will be rejected by the Collaboration Server unit.

5Click the Stop Recording button.

6Save the recorded message as a wave file, click File > Save As. The Save As dialog box opens.

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