IVR Services

New Conference IVR Service Properties - Conference Chairperson Options and Messages

Field/Option

Description

 

 

Chairperson Identifier

Select the audio file that requests the participants to enter the key that identifies

Request

them as the conference chairperson.

 

 

Request Chairperson

Select the audio file that prompts the participant for the chairperson password.

Password

 

 

 

Retry Chairperson

Select the audio file that prompts participants to re-enter the chairperson

Password

password if they enter it incorrectly.

 

 

Chairperson Identifier

Enter the key to be used for identifying the participant as a chairperson.

Key

Possible keys are: pound key (#) or star (*).

 

 

Billing Code

The prompt requesting the chairperson billing code selected in the General tab.

 

 

10 Click the Conference Password tab.

The New Conference IVR Service - Conference Password dialog box opens.

11 Select the Enable Password Messages check box to request the conference password before moving the participant from the conference IVR queue to the conference.

When both Conference Password and Chairperson Password are enabled and defined, the system first plays the prompt Enter conference password. However, if the participant enters the chairperson password, the participant becomes the chairperson.

To play the prompt requesting the Chairperson password, For conference chairperson services..., do not select the Enable Password Messages option.

12Select the MCU behavior for password request for Dial-in and Dial-out participant connections. Select the required system behavior as follows:

Request password - The system requests the participant to enter the conference password.

Polycom®, Inc.

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Polycom 1500/1800/2000/4000 manual Chairperson Identifier