Polycom 1500/1800/2000/4000 Renaming a User, Machine Account, To enable a user, To rename a user

Users, Connections, and Notes

To enable a user:

1In the RMX Management pane, click Users (). The Users pane is displayed.

2Right-click the user to be enabled and select Enable User. A confirmation box is displayed.

3Click YES.

The User status in the Users list - Disabled column changes to NO.

Renaming a User

To rename a user:

1In the RMX Management pane, click Users (). The Users pane is displayed.

2Right-click the user to be renamed and select Rename User. The Rename User dialog box is displayed.

3Enter the user’s new name in the New User Name field and click OK. The user is renamed and is forced to change his/her password.

Machine Account

User names can be associated with servers (machines) to ensure that all users are subject to the same account and password policies.

For enhanced security reasons it is necessary for the Collaboration Server to process user connection requests in the same manner, whether they be from regular users accessing the Collaboration Server via the Collaboration Server Web Browser / RMX Manager.

Regular users can connect from any workstation having a valid certificate while application-users representing applications can only connect from specific servers. This policy ensures that a regular user cannot impersonate an application-user to gain access to the Collaboration Server in order to initiate an attack that would result in a Denial of Service (DoS) to the impersonated application.

The connection process for an application-user connecting to the Collaboration Server is as follows:

1The application-user sends a connection request, including its TLS certificate, to the Collaboration Server.

2The Collaboration Server searches its records to find the FQDN that is associated with the application-user’s name.

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