AT&T 3 Related Mail System Features, Dial 0/Timeout Action for Main Menus Automated Attendant

Call Answer Service Operator

Related Mail System Features

Call Answer Service Operator can be used for the following:

■Dial 0 Destination for Bulletin Board mailboxes.

■Dial 0/Timeout Action for Main Menus (Automated Attendant).

■Dial 0 Destination for Call Answer Service or Transfer-Only mailboxes if a Personal Operator has not been programmed.

Programming

Changing the Call Answer Service Operator

Extension

Before changing the Call Answer Service Operator’s extension, update mail system Planning Form C.

Action You Hear...

Step 1 Log in to the mail system as the System Administrator.

Name, number of new messages and old messages, Voice Mail Activity Menu.

Step 2 Press [ 9 ] for System Administration.

Prompt to enter the System Administration password + [ # ].

Step 3	Enter System Administration		Security message, then System
	Password + [ # ].		Administration Menu.
Step 4	Press [ 1	] for System Parameters.	System Parameters Menu.
Step 5	Press [ 5	] for Call Answer Service	Current Call Answer Service Operator’s
	Operator.		extension, then prompt to enter new
			Call Answer Service Operator
			extension.

Step 6 Choose an option:

Call Answer Service Operator’s Extension + [ # ] to change the Call Answer Service Operator.

[ ★ ] [ # ] to keep the current Call Answer Service Operator.

Call Answer Service Operator’s extension, then the System Parameters Menu. Procedure is complete.

System Parameters Menu.

Procedure is complete.

Call Answer Service Operator 5-31