Main Menus (Automated Attendant)

Main Menus (Automated Attendant)

At a Glance

System Administration Menu

Programmable by

Factory Settings

Day Dial 0/Timeout Action

Night Dial 0/Timeout Action

Selector Codes 1–5

Selector Codes 6–9

Caller Options

Re-play Menu

Dial 0/Timeout Action

Transfer to Another Extension

Play Menu in Alternate

Language (Bilingual

Mode only)

Capacity

Maximum length for Main Menu prompt

[ 3 ] Automated Attendant

[ 1 ] Day Menu

[ 2 ] Play menu

[ 6 ] Modify menu

[ 2 ] Night Menu

[ 2 ] Play menu

[ 6 ] Modify menu

System Administrator

Transfer to Call Answer Service Operator Record a Message in the General Mailbox Direct Extension Transfer

None

[ ] [ 4 ]

[ 0 ]

[ ] [ T ] ([ ] [ 8 ])

[ ] [ 1 ]

Up to two minutes each

Mail System Planning Form

G and H

Description

When Automated Attendant Service answers a call, the caller hears the Touch-Tone Gate Greeting (if Touch-Tone Gate is On) followed by a Main Menu. If the Touch-Tone Gate is Off, the Main Menu is the first thing callers hear; the Touch-Tone Gate Greeting is not played if the Touch-Tone Gate is Off.

Each Automated Attendant has two Main Menus:

The Day Main Menu plays when your business is open.

The Night Main Menu plays when your business is closed.

5-98Main Menus (Automated Attendant)

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Image 192
AT&T 3 manual Main Menus Automated Attendant, Language Bilingual Mode only