AT&T 3 manual GL-4Glossary

Glossary

Outcalling list

The programmed numbers that the mail system dials when Outcalling is On and a new message is received in the subscriber’s mailbox. An Outcalling list can contain up to five numbers.

Outcalling Schedule

The time during which Outcalling is attempted when Outcalling is On and a new message is received in the subscriber’s mailbox.

P

Personal Greeting

A message recorded by the subscriber that callers hear when they are transferred to the subscriber’s mailbox. Each subscriber can record up to three Personal Greetings.

Personal Operator

The extension to which calls are transferred if a caller dials [ 0 ] while in the subscriber’s mailbox. Each subscriber can program a Personal Operator. If a Personal Operator is not programmed, the calls are transferred to the Call Answer Service Operator.

Primary language

In bilingual mode, the default language used for playing prompts, menus, and Announcements to callers. Contrast with Secondary Language.

R

RMD

Remote Maintenance Device. A piece of mail system equipment that allows authorized service personnel to call the mail system and perform maintenance and diagnostic services from a remote location.

S

Schedule Controller

A mail system feature that determines whether the communications system’s Switch Mode or the PARTNER MAIL Business Schedule controls the Day and Night operation of the Automated Attendant. Each Automated Attendant has its own Schedule Controller.

Secondary language

In bilingual mode, the alternate language in which callers can choose to play prompts, menus, and Announcements. Contrast with Primary Language.

Security Violation Notification

An action that takes place when there are too many consecutive unsuccessful attempts to log into a mailbox.

Selector Code

Aone-digit number (1–9) representing a menu option that callers select from a Main Menu or a Submenu to transfer them to an extension, Calling Group, Hunt Group, or mailbox, or to play a Submenu or an Announcement. Selector Codes can also be reserved for direct dialing of individual extension numbers. See also Selector Code Action.

Selector Code Action

The type of action taken when a caller enters a Selector Code. The possible actions are: transfer the caller to a predetermined extension, Calling Group, Hunt Group, or mailbox, play a Submenu, play an Announcement, prompt to transfer to an extension, or direct (unprompted) transfer to an extension of the caller’s choice. See also Selector Code.

Submenu

Alower-level menu that is selected from a Main Menu or from another Submenu. It presents additional options that a caller can select by entering the corresponding Selector Code. Based on pre-defined associations between menu options and Selector Codes, the Automated Attendant routes the call to an extension, Calling Group, Hunt Group, mailbox, Submenu, or Announcement. See also Selector Code.

Subscriber

A person who owns or has responsibility for a mailbox.

GL-4Glossary