Personal Mailbox Administration

Action

You Hear...

Step 9 Enter the first four letters of the name. Example: To find the extension for John Conlin if subscribers are listed by last name, enter [ 2 ] [ 6 ] [ 6 ] [ 5 ] (CONL). If subscribers are listed by first name, enter [ 5 ] [ 6 ] [ 4 ] [ 6 ] (JOHN).

Use [ 7 ] for the letter Q; [ 9 ] for the letter Z.

 

One of the following actions occurs:

Announcement that a match was

 

A match is made.

found, the extension number, then

 

 

prompt for the next extension or Group

 

 

List.

 

 

Return to Step 8.

 

The letters match more than one

 

 

person.

Announcement of the number of

 

 

matches found, then the matching

 

 

names. Go to Step 10.

 

No match is found.

 

 

 

Announcement that no matches were

 

 

found, then prompt for the next

 

 

extension or Group List.

 

 

Return to Step 8.

 

 

 

Step 10

Choose an option:

 

 

Select the correct entry.

Extension number for future reference,

 

 

then prompt for the next extension or

 

 

Group List. Return to Step 8.

 

If more than five matches are found,

Repeat Step 10.

 

press [ # ] to hear more matching

 

 

entries.

 

 

 

 

Forwarding a Message

After listening to a message, you can forward it to another subscriber using the following procedure. (To record a response and forward it with the message, see “Replying to a Message” on page 5-140.)

Action

You Hear...

Step 1 Log in to Voice Mail.

Name, number of new messages and old messages, then the Voice Mail Activity Menu.

Step 2

Press [ 2 ] to get messages..

Message header.

 

 

 

Step 3

Press [ 0 ] to play the message.

The message.

Personal Mailbox Administration 5-141

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AT&T 3 manual Forwarding a Message, Use 7 for the letter Q 9 for the letter Z