AT&T 3 manual Programming Playing a Submenu Prompt or Definition

Submenus (Automated Attendant)

If an extension, Calling Group, Hunt Group, Bulletin Board, Guest mailbox, or Automated Attendant is deleted, it may be necessary to re-record any Submenu prompt that refers to it.

Related Mail System Features

■Announcements (Automated Attendant) must be created before they can be assigned to the Submenus.

■If the caller does not press a button within four seconds after the menu finishes playing, or if the caller presses [ 0 ], the call is handled as specified by the Dial 0/Timeout Action (Automated Attendant) for the Automated Attendant’s (Day or Night) Main Menu.

■If you change the Language mode (bilingual or monolingual) or the languages administered, you may need to re-record the Submenu prompts.

Programming

Playing a Submenu Prompt or Definition

	Action	You Hear...
Step 1	Log in to the mail system as the System	Name, number of new messages and
	Administrator.	old messages, Voice Mail Activity
		Menu.
Step 2	Press [ 9 ] for System Administration.	Prompt to enter the System
		Administration Password + [ # ].
Step 3	Enter System Administration	Security message, then System
	Password + [ # ].	Administration Menu.

Step 4 Press [ 3 ] for Automated Attendant.

(Multiple Automated Attendant)

Prompt to enter the Automated

Attendant Number.

(Single Automated Attendant)

Automated Attendant Administration

Menu. Go to Step 6.

Step 5	(Multiple Automated Attendant Only)	Automated Attendant Administration
	Enter Automated Attendant Number.	Menu.
Step 6	Press [ 3 ] for Submenus.	Submenu Administration Menu.
Step 7	Press [ 2 ] to play the Submenu.	Prompt to enter a Submenu number.

5-158Submenus (Automated Attendant)