AT&T 3 manual Monolingual Mode Example with Touch-Tone Gate Off, Selector Codes

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Main Menus (Automated Attendant)

Main Menu, Primary Language:

For sales, press [ 1 ].

For customer service, press [ 2 ].

If you know the extension of the person you are calling, press [ 8 ].

For a directory of employees listed by last name, press [ ★ ] [ A ].

To reach the operator, press [ 0 ].

Main Menu, Secondary Language:

Para el departmento de ventas, marque el [ 1 ].

Para servicio de los clientes, marque el [ 2 ].

Si sabe la extensión de la persona a quien llama, marque el [ 8 ].

Para el directorio de empleados Iistado por apellido, marque [ ★ ] [ 2 ].

Para la operadora, marque el [ 0 ].

Monolingual Mode Example with Touch-Tone Gate Off

Main Menu:

Thank you for calling XYZ Company. For sales, press [ 1 ].

For customer service, press [ 2 ].

If you know the extension of the person you are calling, press [ 8 ] and dial the extension now.

For a directory of employees listed by last name, press [ ★ ] [ A ]. To reach the operator, press [ 0 ].

Bilingual Mode Example with Touch-Tone Gate Off (Primary Language, English; Secondary Language, Spanish)

Main Menu, Primary Language:

Welcome to Linco. Bienvenidos a Linco. Para español, marque [

For sales, press [ 1 ].

For customer service, press [ 2 ].

If you know the extension of the person you are calling, press [ 8 ].

For a directory of employees listed by last name, press [ ★ ] [ A ].

To reach the operator, press [ 0 ].

Main Menu, Secondary Language:

Para el departmento de ventas, marque el [ 1 ].

Para servicio de Ios clientes, marque el [ 2 ].

Si sabe la extensión de la persona a quien llama, marque el [ 8 ].

Para el directorio de empleados Iistado por apellido, marque [ ★ ] [ 2 ].

Para la operadora, marque el [ 0 ].

Selector Codes

The Main Menu prompt lists menu options and the corresponding digit (Selector Code) that the caller presses on the touch-tone telephone keypad to select each option. When the caller presses a button to select a menu option, the Automated Attendant performs the action (Selector Code Action) designated for that option.

Selector Code Action 5 (Direct Extension Transfer) is the factory setting for Selector Codes 1 through 5 on all Main Menus. However, you can change the Selector Code

5-100Main Menus (Automated Attendant)